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VICIdial Contact Center Suite vs XiVO

A side-by-side look at VICIdial Contact Center Suite and XiVO. For an in-depth review of either product, follow the links below.

VICIdial Contact Center Suite

VICIdial Contact Center Suite

Business & Commerce

VICIdial is an open source contact center software suite that provides capabilities for inbound/outbound voice calls, call recording, IVR menus, agent monitoring, and reporting. It integrates with CRM and other business systems.

call-centerinbound-callsoutbound-callscall-recordingivragent-monitoringreportingcrm-integration
XiVO

XiVO

Business & Commerce

XiVO is an open-source IP PBX software designed for small and medium businesses. It offers features like call routing, IVR menus, voicemail, call recording, conference calls, and phone provisioning.

voippbxcall-routingivrvoicemail