X2CRM vs Salesforce

Struggling to choose between X2CRM and Salesforce? Both products offer unique advantages, making it a tough decision.

X2CRM is a Business & Commerce solution with tags like crm, contact-management, sales-pipeline, marketing-automation, email-integration, telephony-integration, open-source.

It boasts features such as Contact Management, Lead Management, Opportunity Tracking, Sales Pipeline, Marketing Automation, Email Integration, Telephony Integration, Calendar, Reporting, Custom Fields and pros including Open source and free, User friendly interface, Good for small businesses, Integrates with many apps, Active community support.

On the other hand, Salesforce is a Business & Commerce product tagged with crm, saas, cloud.

Its standout features include Contact Management, Lead Management, Opportunity Management, Sales Forecasting, Marketing Automation, Customer Service, Analytics and Reporting, App Development Platform, 3rd Party Integrations, and it shines with pros like User friendly interface, Highly customizable, Robust API for integrations, Powerful mobile app, Detailed analytics and reporting, Secure and reliable, Regular feature updates, Strong ecosystem of partners and developers.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

X2CRM

X2CRM

X2CRM is an open source customer relationship management (CRM) software designed for small and medium-sized businesses. It features contact management, sales pipeline, marketing tools, and integrations with email and telephony providers.

Categories:
Business & Commerce Crm
crm contact-management sales-pipeline marketing-automation email-integration telephony-integration open-source

X2CRM Features

  1. Contact Management
  2. Lead Management
  3. Opportunity Tracking
  4. Sales Pipeline
  5. Marketing Automation
  6. Email Integration
  7. Telephony Integration
  8. Calendar
  9. Reporting
  10. Custom Fields

Pricing

  • Open Source
  • Freemium
  • Custom Pricing

Pros

Open source and free

User friendly interface

Good for small businesses

Integrates with many apps

Active community support

Cons

Limited customization options

Less features than paid CRMs

May be too basic for larger businesses

Salesforce

Salesforce

Salesforce is a leading customer relationship management (CRM) platform that helps businesses manage customer data, track sales opportunities, forecast revenue, and automate marketing campaigns. It is cloud-based, customizable, and accessible from any device.

Categories:
Business & Commerce Crm
crm saas cloud

Salesforce Features

  1. Contact Management
  2. Lead Management
  3. Opportunity Management
  4. Sales Forecasting
  5. Marketing Automation
  6. Customer Service
  7. Analytics and Reporting
  8. App Development Platform
  9. 3rd Party Integrations

Pricing

  • Subscription-Based

Pros

User friendly interface

Highly customizable

Robust API for integrations

Powerful mobile app

Detailed analytics and reporting

Secure and reliable

Regular feature updates

Strong ecosystem of partners and developers

Cons

Can be expensive for smaller businesses

Steep learning curve

Potential for cluttered interface

Limitations with open source version

Dependence on internet connection