Zoho CRM vs SharpSpring

Struggling to choose between Zoho CRM and SharpSpring? Both products offer unique advantages, making it a tough decision.

Zoho CRM is a Business & Commerce solution with tags like crm, sales, marketing, support.

It boasts features such as Contact management, Pipeline tracking, Lead scoring, Reporting, Marketing automation, Sales forecasting, Customer support, Mobile app, Customizable dashboards, Workflow automation and pros including Comprehensive CRM features, Affordable pricing, Intuitive user interface, Integrates with other Zoho apps, Strong customer support, Scalable for businesses of all sizes.

On the other hand, SharpSpring is a Business & Commerce product tagged with crm, email-marketing, analytics, automation.

Its standout features include Lead scoring and nurturing, Email marketing, Landing pages and forms, CRM and sales management, Marketing analytics and reporting, and it shines with pros like Intuitive interface, Comprehensive features for the price, Great for small business marketing automation, Detailed analytics and reporting, Good customer support.

Feature	Zoho CRM	SharpSpring
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Business & Commerce

Product Overview

Zoho CRM

Description: Zoho CRM is a customer relationship management platform that helps businesses manage sales, marketing, customer support, and overall customer engagement. It includes features like contact management, pipeline tracking, lead scoring, and reporting.

SharpSpring

Description: SharpSpring is a cloud-based marketing automation and CRM platform aimed at small and medium businesses. It provides features like email marketing, landing pages, forms, social management, CRM, marketing workflows, and analytics.

Key Features Comparison

Zoho CRM Features

• Contact management
• Pipeline tracking
• Lead scoring
• Reporting
• Marketing automation
• Sales forecasting
• Customer support
• Mobile app
• Customizable dashboards
• Workflow automation

SharpSpring Features

• Lead scoring and nurturing
• Email marketing
• Landing pages and forms
• CRM and sales management
• Marketing analytics and reporting

Pros & Cons Analysis

Zoho CRM

Pros

• Comprehensive CRM features
• Affordable pricing
• Intuitive user interface
• Integrates with other Zoho apps
• Strong customer support
• Scalable for businesses of all sizes

Cons

• Limited customization options
• Steep learning curve for complex features
• Limited third-party integrations compared to some competitors
• Mobile app has limited functionality compared to desktop version

SharpSpring

Pros

• Intuitive interface
• Comprehensive features for the price
• Great for small business marketing automation
• Detailed analytics and reporting
• Good customer support

Cons

• Can be complex for beginners
• Limitations on contacts for cheaper plans
• Email deliverability issues reported
• Mobile app needs improvement

Pricing Comparison

Zoho CRM

• Freemium
• Subscription-Based

SharpSpring

• Freemium
• Subscription-Based