5spice

5spice

5spice is a free and open source customer relationship management (CRM) software. It features contact and lead management, sales automation tools, customer support tools, and marketing automation features.
crm sales marketing automation

5Spice: Free Open Source CRM Software for Sales Automation

5spice is a free and open source customer relationship management (CRM) software. It features contact and lead management, sales automation tools, customer support tools, and marketing automation features.

What is 5spice?

5spice is an open source customer relationship management (CRM) software designed for small and medium-sized businesses. It provides a suite of tools to manage contacts and relationships with customers and prospects.

Key features of 5spice CRM include:

  • Contact Management - Organize contact details for individuals and companies in a searchable database.
  • Lead Management - Track leads through the sales funnel from initial contact to closed deal.
  • Sales Automation - Set up sales processes, pipelines and integrate email for sales opportunities.
  • Marketing Automation - Create targeted email campaigns and landing pages.
  • Customer Support - Manage support tickets and conversations with customers.
  • Dashboards & Reporting - View real-time reports and metrics on all CRM data.
  • Custom Fields & Modules - Adapt 5spice to your specific business needs.

As an open source software, 5spice is free to download and use. It uses a PHP/MySQL platform to be self-hosted on your own servers. The open source community behind 5spice also provides support through forums and contributes code updates and security patches.

Overall, 5spice CRM provides full-featured customer relationship management tools for SMBs at no cost. With its sales, marketing and customer support features, it can manage the complete customer lifecycle.

5spice Features

Features

  1. Contact management
  2. Lead management
  3. Sales automation
  4. Customer support
  5. Marketing automation

Pricing

  • Free
  • Open source

Pros

Free and open source

Good feature set for a free product

Customizable and extensible

Cons

Less features than paid CRM options

Limited support options

May require technical expertise to fully utilize


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