Automate routine tasks and provide personalized support with Agenty, a comprehensive customer service software featuring AI-powered chatbots and live agent capabilities.
Agenty is a customer service software that focuses on providing excellent self-service options for customers while enabling easy hand-offs to human agents. Its key features include:
Overall, Agenty aims to enhance customer experience by using AI to automate repetitive tasks and free up agents to handle issues requiring human insight and care. The chatbot helps reduce wait times and takes care of common inquiries, while skilled agents are available via live chat to troubleshoot problems and have more meaningful interactions. This combination of automation and live support helps companies provide 24/7 self-service options and gives customers an efficient yet personal experience when they need assistance.
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