Blacktel.io is a cloud-based business phone system designed for small and medium businesses. It provides a range of features like auto attendants, call routing, voicemail transcriptions, and integrations with popular business apps.
Blacktel.io is a feature-rich cloud business phone system tailored for small and medium sized businesses. It replaces traditional on-premise PBX hardware with a flexible cloud platform that provides advanced call routing, auto-attendants, voicemail transcriptions, and seamless integrations.
Key features of Blacktel.io include:
- Auto attendants - Customizable auto attendants provide 24/7 call answering and intelligent call routing based on caller input.
- Visual call flows - An easy drag-and-drop interface to create call routing logic, like rings, voicemails, queues etc.
- Voicemail transcription - Voicemail messages are automatically transcribed into text and emailed to users.
- CRM Integrations - Native integrations with popular CRMs like Salesforce and Zoho to display caller info directly on screen.
The service is simple to setup with no hardware to maintain. It's billed on a per-user basis, allowing businesses to scale up or down easily. With its call quality assurance, uptime promise, and local support, Blacktel.io is a reliable cloud phone system for modern business calling needs.
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