RocketDial
RocketDial is a call center and phone marketing software that enables businesses to make high volumes of outbound sales and service calls. It includes features like predictive dialing, call recording, and campaign management tools.
call-center
predictive-dialing
call-recording
campaign-management
RocketDial: Call Center and Phone Marketing Software
RocketDial is a call center and phone marketing software that enables businesses to make high volumes of outbound sales and service calls. It includes features like predictive dialing, call recording, and campaign management tools.
What is RocketDial?
RocketDial is a call center and telephony software designed for high-volume outbound calling. It enables businesses to efficiently make large numbers of outbound sales and service calls while maintaining compliance with telemarketing regulations.
Key features of RocketDial include:
- Predictive dialing - Automatically dials numbers based on agent availability to maximize agent productivity.
- Power dialing - Dials high volumes of numbers rapidly for high-intensity calling campaigns.
- Progressive dialing - Starts with lower dialing speeds and increases pace over time not to overwhelm agents.
- Call recording - Records inbound and outbound calls for quality assurance and training.
- Real-time campaign management - Provides instant visibility into key campaign metrics for optimization.
- Compliance features - Tools for managing do-not-call lists, dialer human intervention level, and abandon rates to aid legal compliance.
- CRM integrations - Integrates with popular CRM platforms like Salesforce for easier data sharing.
With its robust outbound calling capabilities optimized for speed and efficiency along with tools to help maintain legal calling standards, RocketDial is ideal for high-volume sales and service calling campaigns.
RocketDial Features
Features
- Predictive dialing
- Call recording
- Campaign management
- Lead management
- Call scripts
- Real-time analytics
Pricing
- Subscription-Based
Pros
Increases agent productivity
Easy to use interface
Detailed call analytics
Flexible pricing options
Cons
Limited integrations
No mobile app
Steep learning curve
The Best RocketDial Alternatives
Top Business & Commerce and Call Center Software and other similar apps like RocketDial
Here are some alternatives to RocketDial:
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