Truedialer

Truedialer

Truedialer is an outbound call center software designed for high-volume calling. It includes predictive dialing, call routing, lead management, and call analytics tools to maximize agent productivity.
Truedialer image
outbound-calling predictive-dialing call-routing lead-management call-analytics

Truedialer: High-Volume Outbound Call Center Software

Predictive dialing, call routing, lead management, and call analytics tools to maximize agent productivity for high-volume calling

What is Truedialer?

Truedialer is a cloud-based predictive dialer software designed specifically for high-volume outbound calling centers. It utilizes predictive algorithms to connect agents to the highest quality leads while minimizing downtime.

Key features of Truedialer include:

  • Predictive dialing technology that automatically connects agents to live leads while skipping over voicemails, busy signals, and answering machines
  • Contact filtering to target the most promising leads
  • Automatic lead distribution and pacing to maximize agent productivity
  • Real-time campaign analytics dashboards to track key metrics like contacts per hour, connect rate, and conversions
  • CRM integrations, API access, and customizable workflows to support business operations
  • PCI-compliant call recording for quality assurance
  • Flexible deployment options via desktop or inside sales agents

Truedialer is designed to boost outbound calling efficiency for lead generation, qualification, surveys, payment collection, and more. The easy-to-use platform helps call centers scale operations while enhancing data-driven decisions and results.

Truedialer Features

Features

  1. Predictive dialing
  2. Call routing
  3. Lead management
  4. Call analytics
  5. Automatic number detection
  6. Customizable call scripts
  7. Real-time performance monitoring
  8. Integration with CRM and other business tools

Pricing

  • Subscription-Based

Pros

Increases agent productivity through predictive dialing

Provides detailed call analytics and reporting

Integrates with various business tools

Customizable call scripts and workflows

Reliable and scalable platform for high-volume calling

Cons

Can be complex to set up and configure for some users

Pricing can be expensive for smaller businesses

Limited customization options for some features

Potential learning curve for agents


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