Bounce Help

Bounce Help is a customer support software that allows companies to offer live chat, email support, knowledge bases, and helpdesk ticketing. It aims to provide an affordable all-in-one customer service solution for small businesses.

Bounce Help alternatives ➤

What is Bounce Help?

Bounce Help is a cloud-based customer service and support software designed for small and medium-sized businesses. It brings together multiple channels like live chat, email, knowledge base, and help desk ticketing into one platform to help companies offer exceptional customer experiences.

Some of the key features of Bounce Help include:

Live Chat - Real-time chat software to engage customers and provide quick resolutions
Email Management - Shared inbox to collaborate with teams and respond to customer emails
Knowledge Base - Self-serve help center with FAQs, guides, docs for customers
Ticketing System - Manage, prioritize and resolve customer support tickets
Service Level Agreement (SLA) - Set response time goals for tickets
Custom Workflows - Automate repetitive support tasks with triggers and rules
Canned Responses - Send pre-written templates for common queries
Helpdesk Reports & Analytics - Actionable insights into query volumes, resolution times, etc.

Bounce Help is designed for modern support teams looking to deliver personalized customer experiences efficiently. Its intuitive interface, automation capabilities, and mobile access makes it easy for agents to handle daily customer queries and service requests effectively.

Official Links

Official Website
bouncehelp.com

The Best Bounce Help Alternatives

Top Apps like Bounce Help

HubSpot, Agillic, Pardot, inBoundio, BuildBot.io, WebEngage, Boxter, MaaxMarket, Techiterian SocialMail, ClickMinded, SalesWings, EngageBay, Iterable are some alternatives to Bounce Help.

Sugggest an alternative ❐

HubSpot

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Pardot

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InBoundio

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MaaxMarket

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EngageBay

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Iterable

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