What is Centralpoint?
Centralpoint is an IT asset and service management software designed to help organizations track hardware and software assets, manage IT services, automate IT processes, and optimize IT budgets. Some key features of Centralpoint include:
- IT asset management - track hardware and software assets across the organization. Provides details like purchase date, assigned user, location, status, etc.
- IT service management - manage IT services, monitor service levels and performance metrics. Includes features like incident management, problem management, change management, etc.
- Reporting and analytics - generate reports to gain visibility into IT assets, utilization, costs, and service performance.
- Process automation - automate repetitive IT processes like provisioning and deprovisioning to improve efficiency.
- Integrations - integrates with commonly used software solutions. Has API support as well.
- Budget optimization - provides data to help make informed decisions around IT resource allocation and planning.
Centralpoint aims to be a centralized platform to manage all IT service delivery processes in order to track assets better, deliver efficient support, and optimize budgets. It is designed for use by IT teams in mid-sized and large enterprises.
WordPress, Microsoft SharePoint, Google Workspace, Apostrophe CMS, Drupal, Directus, DEV Community, Nextcloud Hub, GetSimple CMS, Alfresco in the Cloud, Ektron are some alternatives to Centralpoint.