Centralpoint

Centralpoint

Centralpoint is an IT asset and service management software that helps organizations track hardware and software assets, manage IT services, automate processes, and optimize budgets. It provides a centralized view of the IT infrastructure.
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asset-management hardware-tracking software-tracking it-service-management process-automation

Centralpoint: IT Asset & Service Management Software

Centralpoint is an IT asset and service management software that helps organizations track hardware and software assets, manage IT services, automate processes, and optimize budgets. It provides a centralized view of the IT infrastructure.

What is Centralpoint?

Centralpoint is an IT asset and service management software designed to help organizations track hardware and software assets, manage IT services, automate IT processes, and optimize IT budgets. Some key features of Centralpoint include:

  • IT asset management - track hardware and software assets across the organization. Provides details like purchase date, assigned user, location, status, etc.
  • IT service management - manage IT services, monitor service levels and performance metrics. Includes features like incident management, problem management, change management, etc.
  • Reporting and analytics - generate reports to gain visibility into IT assets, utilization, costs, and service performance.
  • Process automation - automate repetitive IT processes like provisioning and deprovisioning to improve efficiency.
  • Integrations - integrates with commonly used software solutions. Has API support as well.
  • Budget optimization - provides data to help make informed decisions around IT resource allocation and planning.

Centralpoint aims to be a centralized platform to manage all IT service delivery processes in order to track assets better, deliver efficient support, and optimize budgets. It is designed for use by IT teams in mid-sized and large enterprises.

Centralpoint Features

Features

  1. Asset management
  2. Software license management
  3. IT service management
  4. Workflow automation
  5. Reporting and analytics

Pricing

  • Subscription-Based
  • Custom Pricing

Pros

Comprehensive IT asset tracking

Integration with Active Directory

Automated software license compliance

Customizable workflows and forms

Role-based access control

Cons

Steep learning curve

Complex interface

Requires dedicated admin resources

Limited mobile device support

Expensive implementation


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