What is ChatStep?
ChatStep is an AI-powered chatbot platform designed to make creating conversational agents easy for anyone. Its key features and benefits include:
- Intuitive drag-and-drop builder to quickly build chatbots without coding
- Pre-made templates for common conversational flows like lead gen, support, ecommerce
- Integrations with popular messaging channels like WhatsApp, Facebook Messenger, SMS
- Advanced NLU capabilities powered by large language models to understand user intent
- Tools to customize bot personality - name, avatar, unique tone of voice
- Analytics to track conversations and optimize bots performance
- Collaboration features to allow teams to work together building bots
- Flexible pricing plans for different business needs and team sizes
ChatStep aims to democratize access to sophisticated chatbot technology so any individual or business can leverage AI to automate conversations, engage customers, and scale support operations. Its intuitive interface makes it easy for no-code teams, while developers have access to custom APIs and JavaScript editors for advanced customization.