Extract key insights and metrics from customer feedback across reviews, surveys, social media, and more with DeepOpinion Studio's AI-powered opinion mining and sentiment analysis software.
DeepOpinion Studio is an artificial intelligence-powered software that specializes in opinion mining and sentiment analysis. It can ingest large volumes of unstructured customer feedback data from sources like online reviews, survey responses, social media comments, call center logs, and more.
The software uses natural language processing and machine learning algorithms to automatically analyze this textual data to extract key insights and metrics. This includes identifying overall sentiment (positive, negative, neutral), emerging topics and trends, dissatisfaction drivers, reviewer demographics and psychographics, competitive benchmarking, and more.
Some of the key features and capabilities of DeepOpinion Studio include:
The software employs a cloud-native architecture that can scale to millions of documents while providing near real-time analysis. It can be readily deployed by enterprises across a wide range of use cases like product development, brand monitoring, voice of customer analysis, content moderation, and more.
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