FeedbackFive
FeedbackFive is a customer feedback software that allows businesses to collect, analyze, and act on customer feedback across channels. It features customizable surveys, powerful analytics, integration with popular software, and automated workflows to turn feedback into action.
surveys
analytics
customer-experience
FeedbackFive: Customer Feedback Software
A customer feedback software that allows businesses to collect, analyze, and act on customer feedback across channels with customizable surveys, powerful analytics, integration with popular software, and automated workflows.
What is FeedbackFive?
FeedbackFive is a robust customer feedback software designed to help businesses collect, analyze, and act on customer feedback effectively. Here are some key features of FeedbackFive:
- Customizable feedback surveys - Create engaging surveys to collect structured feedback across channels like email, web, and SMS. Flexible question types and logic.
- Powerful analytics - Analyze feedback trends with dashboards, charts, filters etc. Segment data for deeper insights. Integrates with BI tools.
- Omnichannel data consolidation - Collect feedback from multiple sources and consolidate it in one place for a single customer view.
- Smart workflows - Set up triggers and automations to route feedback to relevant teams and ensure quick follow-up.
- Closed-loop integration - Integrate seamlessly with support, CRM, and marketing tools to track status and facilitate taking action.
- Robust API and integrations - Integrate with 400+ business apps via Zapier and API to connect feedback across systems.
- Flexible deployment - Available as SaaS and on-premise. Mobile app available.
In summary, FeedbackFive is an enterprise-level customer feedback management platform with powerful and flexible features to collect, analyze, and act on multi-channel customer feedback to drive growth.
FeedbackFive Features
Features
- Customizable surveys
- Powerful analytics
- Integration with popular software
- Automated workflows
Pricing
- Subscription-Based
Pros
Helps businesses collect customer feedback
Allows analyzing and acting on feedback
Customizable to business needs
Integrates with other software
Automates feedback workflow
Cons
Can be complex for small businesses
Analytics require technical skills
Potentially costly subscription fees
Setup and training may be time consuming
Official Links
The Best FeedbackFive Alternatives
Top Business & Commerce and Customer Feedback and other similar apps like FeedbackFive
Here are some alternatives to FeedbackFive:
Suggest an alternative ❐
Reputon
Reputon is a cloud-based reputation management software designed to help businesses of all sizes monitor, manage, and improve their online reputation. It works by aggregating reviews, social media mentions, forums discussions and other external content from across the web that mentions your brand, products or services.The dashboard provides an at-a-glance...
BQool
BQool is an open-source business intelligence and data visualization platform designed to help companies make data-driven decisions. With BQool, users can connect to a wide variety of data sources including SQL databases, cloud apps, and flat files to get a consolidated view of business data.Some key features and capabilities of...
FeedbackEmails
FeedbackEmails is a user-friendly feedback and survey email software. It makes it easy to create professional-looking email surveys and distribute them to customers and website visitors to collect feedback.Key features include:Customizable email survey templates - Choose from a variety of templates or create your own from scratch.Drag-and-drop editor - Easily...
Feedback Genius
Feedback Genius is a comprehensive customer feedback management software designed to help businesses collect, analyze, and act on customer insights. It consolidates customer feedback from multiple sources including emails, surveys, review sites, chat conversations, and social media into a single easy-to-use platform.Key features of Feedback Genius include:Omnichannel feedback collection from...
FeedbackTuner
FeedbackTuner is a software designed to help businesses manage customer feedback and reviews. It consolidates reviews from various sources like social media, review sites, surveys, etc. and provides analytics to identify strengths, weaknesses and areas of improvement.Key features of FeedbackTuner include:Review collection from 30+ sources like Facebook, Instagram, Google, Yelp,...
FeedbackExpress
FeedbackExpress is a robust customer feedback and voice of the customer software designed to help companies collect, analyze, and take action on customer insights. Here are some key features of FeedbackExpress:Create and send surveys via email, web, mobile apps, SMS, QR codes etc. to collect structured and unstructured feedbackFlexible question...
