Feedbackr
feedbackr is a customer feedback and survey software that allows businesses to collect, analyze and act on customer feedback. It provides features like customizable surveys, advanced analytics, review management and more to help optimize the customer experience.
survey
analytics
customer-experience
Feedbackr: Customer Feedback and Survey Software
Feedbackr is a customer feedback and survey software that allows businesses to collect, analyze and act on customer feedback. It provides features like customizable surveys, advanced analytics, review management and more to help optimize the customer experience.
What is Feedbackr?
feedbackr is a robust customer feedback and survey software designed to help businesses better understand and serve their customers. With feedbackr, companies can:
- Design customizable surveys to collect structured customer feedback across multiple channels including email, web, and SMS
- Gain insights from advanced analytics on feedback trends, customer segments, lifetime value and more to identify key opportunities to improve
- Manage online reviews across various sites and platforms from a central dashboard to monitor reputation and respond to customers
- Automate workflows for sending surveys, analyzing results, and sharing insights to save time
- Integrate feedback insights with other systems like CRM and support software to enable organization-wide customer-centricity
- Configure customized reports and dashboards to share feedback results with all stakeholder groups
- Leverage an intuitive drag-and-drop survey builder to rapidly create mobile-friendly, engaging surveys
With powerful data and tools to close the customer feedback loop, feedbackr enables businesses to drive loyalty, revenue growth and competitive advantage through customer-centric decision making organization-wide.
Feedbackr Features
Features
- Customizable surveys
- Advanced analytics
- Review management
- Feedback collection
- Customer segmentation
- Survey distribution
- Real-time dashboard
Pricing
- Subscription-Based
Pros
Easy to use interface
Powerful analytics and reporting
Customizable surveys
Integration with other software
Review management capabilities
Cons
Can be pricey for small businesses
Support could be better
Mobile app needs improvement
Official Links
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