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Feedbackr

feedbackr is a customer feedback and survey software that allows businesses to collect, analyze and act on customer feedback. It provides features like customizable surveys, advanced analytics, review management and more to help optimize the customer experience.

What is Feedbackr?

feedbackr is a robust customer feedback and survey software designed to help businesses better understand and serve their customers. With feedbackr, companies can:

  • Design customizable surveys to collect structured customer feedback across multiple channels including email, web, and SMS
  • Gain insights from advanced analytics on feedback trends, customer segments, lifetime value and more to identify key opportunities to improve
  • Manage online reviews across various sites and platforms from a central dashboard to monitor reputation and respond to customers
  • Automate workflows for sending surveys, analyzing results, and sharing insights to save time
  • Integrate feedback insights with other systems like CRM and support software to enable organization-wide customer-centricity
  • Configure customized reports and dashboards to share feedback results with all stakeholder groups
  • Leverage an intuitive drag-and-drop survey builder to rapidly create mobile-friendly, engaging surveys

With powerful data and tools to close the customer feedback loop, feedbackr enables businesses to drive loyalty, revenue growth and competitive advantage through customer-centric decision making organization-wide.

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