What is Kindmetrics?
Kindmetrics is a user feedback and analytics software designed specifically for digital product teams. It combines session replays, surveys, and heatmaps to help understand how real users interact with web and mobile applications.
The core features of Kindmetrics include:
- Session replays - Record videos of real user sessions, see where users click, tap, type, etc. Reveals usability issues.
- Surveys - Targeted in-app surveys to measure satisfaction, understand pain points, gather feedback.
- Heatmaps - Visualize where users click, tap, scroll on each page to spot issues.
- Funnels - Analyze how users navigate through conversion funnels to find drop off.
- Retention - Understand how well your product retains users over time.
Kindmetrics integrates session replays, surveys, heatmaps, funnels and retention in one platform to provide a 360 degree view of the user experience. The goal is to make product analytics focused specifically on user behavior - how they use the product.
It's designed for product managers, UX researchers, designers and marketers who want to deeply understand their users in order to drive better product decisions. Easy to install and use.