What is KISSInsights?
KISSInsights is a user research and analytics platform designed to help product teams understand user behavior and gain actionable insights. It combines qualitative user research with powerful analytics to provide a holistic view of the customer experience.
Key features of KISSInsights include:
- Session recordings - Record actual user sessions on your website or prototype to see where users are struggling.
- Analytics - Get aggregate analytics on behaviors like clicks, scrolling, navigation to see trends.
- Heatmaps - Visualize where users are clicking and tapping to identify points of interest.
- Powerful filtering - Slice and dice session recordings by device, location, OS, and more to isolate issues.
- Integrations - Integrates with popular tools like Jira, Mixpanel, Amplitude to centralize data.
- Sharing - Share findings across teams through autogenerated session links and analytics dashboards.
KISSInsights aims to combine qualitative UX research with the scale of analytics. Instead of making decisions based solely on metrics or small user studies, product teams can leverage large volumes of session recordings to truly understand the user experience. This helps teams build more intuitive and frictionless products to achieve business goals.