KISSInsights

KISSInsights

KISSInsights is a user research and analytics platform that helps product teams understand user behavior. It provides qualitative insights through recorded user sessions, analytics, and powerful filtering to identify patterns.
KISSInsights image
user-research analytics qualitative-insights user-behavior user-sessions

KISSInsights: User Research and Analytics Platform

KISSInsights helps product teams understand user behavior through recorded user sessions, analytics, and powerful filtering to identify patterns.

What is KISSInsights?

KISSInsights is a user research and analytics platform designed to help product teams understand user behavior and gain actionable insights. It combines qualitative user research with powerful analytics to provide a holistic view of the customer experience.

Key features of KISSInsights include:

  • Session recordings - Record actual user sessions on your website or prototype to see where users are struggling.
  • Analytics - Get aggregate analytics on behaviors like clicks, scrolling, navigation to see trends.
  • Heatmaps - Visualize where users are clicking and tapping to identify points of interest.
  • Powerful filtering - Slice and dice session recordings by device, location, OS, and more to isolate issues.
  • Integrations - Integrates with popular tools like Jira, Mixpanel, Amplitude to centralize data.
  • Sharing - Share findings across teams through autogenerated session links and analytics dashboards.

KISSInsights aims to combine qualitative UX research with the scale of analytics. Instead of making decisions based solely on metrics or small user studies, product teams can leverage large volumes of session recordings to truly understand the user experience. This helps teams build more intuitive and frictionless products to achieve business goals.

KISSInsights Features

Features

  1. Session recordings
  2. Heatmaps
  3. Funnel analysis
  4. User surveys
  5. Analytics dashboard

Pricing

  • Subscription-Based

Pros

Intuitive user interface

Powerful analytics and filtering

Qualitative insights from user recordings

Integrates with popular tools like Jira and Slack

Cons

Can be pricey for smaller teams

Limited customization options

Steep learning curve initially


The Best KISSInsights Alternatives

Top Ai Tools & Services and User Research and other similar apps like KISSInsights


Hotjar icon

Hotjar

Hotjar is a powerful user experience analytics and feedback software that helps website owners understand how visitors are truly using their site. Some of the key features Hotjar provides include:Heatmaps - See where users click, tap, scroll, and focus attention on each pageRecordings - Watch individual user sessions to see...
Hotjar image
UserVoice icon

UserVoice

UserVoice is a popular customer feedback and helpdesk software designed to help companies connect with their customers. It includes several key features:Idea forums - Customers can submit feature requests and ideas for improving your products. Other customers can vote on ideas.Helpdesk - Manage customer support tickets from inquiry to resolution....
UserVoice image
All Our Ideas icon

All Our Ideas

All Our Ideas is an online platform used for crowdsourcing opinions, gathering feedback, and achieving group consensus. The software allows administrators or organizers to enter a list of ideas, concepts, or suggestions around a particular topic. These ideas are then presented to site visitors in the form of two-choice questions,...
All Our Ideas image
UserReport icon

UserReport

UserReport is a comprehensive user research and feedback software designed to help product teams capture and analyze qualitative and quantitative data from users. Here are some key features of UserReport:Surveys - Create targeted surveys to gain feedback from users. Get feedback on specific features, measure satisfaction through CSAT/NPS surveys, and...
UserReport image
UseResponse icon

UseResponse

UseResponse is a cloud-based customer service software designed to help support teams deliver exceptional customer experiences. Here are some key capabilities of UseResponse:Omnichannel Support - Support customers across multiple channels like email, live chat, social media, in-app messaging from one unified agent desktop.Ticket Management - Streamlines ticket assignment, prioritization, collaboration...
UseResponse image
Paperform icon

Paperform

Paperform is an online form builder and data collection tool launched in 2018. It allows users to create forms and surveys for gathering information from customers, users and website visitors. Key features include:Drag-and-drop form builder with customizable fields like text boxes, multiple choice questions, images, website integrations etc.100+ premade form...
Paperform image
Responster icon

Responster

Responster is an online survey and form building application that makes it easy for anyone to create customized surveys, questionnaires, polls, quizzes and other data collection forms. With an intuitive drag-and-drop form builder and customizable themes, Responster allows you to quickly build professional-looking forms tailored to your needs.Some key features...
Responster image
Survicate icon

Survicate

Survicate is an user-friendly online survey software designed to help businesses get actionable customer insights through feedback surveys. It provides an intuitive drag-and-drop survey builder to create various types of surveys such as satisfaction surveys, NPS, polls, quizzes, research surveys, and more.Some key features of Survicate include:Multiple survey distribution methods...
Survicate image
Kampsite icon

Kampsite

Kampsite is an open-source website builder and content management system (CMS) designed to help small businesses, organizations, and individuals to easily create professional-looking websites without needing to know how to code. It provides an intuitive drag-and-drop interface to build pages using pre-made content blocks and also has a template library...
Kampsite image
Feedback Cat icon

Feedback Cat

Feedback Cat is a user-friendly feedback and survey software designed to help teams collect feedback efficiently. It provides an intuitive drag-and-drop builder to create professional-looking surveys using ready-made templates and share via email, web link, QR code or integrate into an app.Key features include:Drag-and-drop survey builder with branching logic to...
Feedback Cat image
MARE Surveys icon

MARE Surveys

MARE Surveys is an user-friendly online survey software solution that makes it easy to create, distribute, and analyze surveys to gather feedback. Some key features include:Drag-and-drop survey builder with customizable templates to quickly build professional surveysRandomization and logic features for more advanced surveysVariety of distribution methods including email, web links,...
MARE Surveys image
Digder icon

Digder

Digder is an open-source news aggregator and content recommendation website. Similar to Reddit, it allows users to submit links to content such as articles, videos, images, and more which can then be voted on and discussed by the community.Once a link is submitted, other users can upvote or downvote it...
Digder image
FEEDBACKdeck icon

FEEDBACKdeck

FEEDBACKdeck is a comprehensive user research and usability testing platform designed to help product teams quickly validate designs and experiences. Here are some key features:Interactive Prototyping - Easily create interactive prototypes from low to high-fidelity using FEEDBACKdeck's intuitive drag-and-drop editor.Participant Recruitment - Integrates with recruitment services or use FEEDBACKdeck's panel...