MiniTD

MiniTD is an open-source, self-hosted ticketing system and helpdesk software. It is designed to be lightweight, easy to use, and customizable. Key features include ticket management, email piping, role-based access control, and REST API.

MiniTD alternatives ➤

What is MiniTD?

MiniTD is an open-source helpdesk and ticketing system software designed to help teams manage customer support interactions. It is self-hosted, lightweight, and highly customizable to fit the needs of any support team.

Some key features of MiniTD include:

Ticket management - Create, assign, track, and organize support tickets from one unified interface. Set up custom ticket fields, priorities, and workflows.
Email piping - Automatically create tickets from incoming emails for streamlined support.
Role-based access control - Control what agents and teams can view and respond to with flexible role permissions.
REST API - Integrate and extend MiniTD capabilities into other systems with the REST API.
Lightweight and self-hosted - As an open-source PHP/MySQL application, MiniTD can run on affordable hosting plans with low resource usage.
Custom fields and views - Adapt MiniTD to your unique business needs with unlimited custom fields, views, and interfaces.
Multi-brand support - Manage separate help sites and portals for different products, brands, or customer tiers.

With its simplicity, customizability, and focus on the essential helpdesk features companies need, MiniTD is ideal for startups, small businesses, and teams that want an alternative to complex corporate ticketing systems.

Official Links

Official Website
minitd.sourceforge.net

The Best MiniTD Alternatives

Top Apps like MiniTD

Things, Milanote, OmniFocus, Taskade, 2Do, Sorted, CintaNotes, BasKet Note Pads, wikidPad, Todorant, Soysauce Lab Noto are some alternatives to MiniTD.

Sugggest an alternative ❐

Things

Things is a popular task management and productivity app developed by Cultured Code. It is available for Mac, iPhone, iPad, and Apple Watch.Things helps users organize their projects and to-do lists in a simple, elegant interface. It includes powerful features like tags for categorizing tasks, reminders and deadlines, recurring...

Milanote

Milanote is a cloud-based visual collaboration and project management software. It provides tools to capture ideas and organize them into visual boards that can be easily shared and worked on with a team.Some key features of Milanote include:Visual boards for brainstorming ideas, moodboards, mindmaps, workflows and moreReal-time collaboration...

OmniFocus

OmniFocus is a feature-rich task and project management application developed by The Omni Group for macOS and iOS. First released in 2007, OmniFocus utilizes the concepts of projects, contexts, and flexible perspectives to provide users with a system to organize tasks and responsibilities.Key features of OmniFocus include:Robust options for...

Taskade

Taskade is a modern and versatile team productivity software designed to help teams collaborate effectively on projects and tasks. Its main features include:Interactive task lists, mind maps, and project outlines for task managementReal-time collaborative notes and checklistsBuilt-in video calls and messaging for easy team communicationIntuitive web and mobile apps...

2Do

2Do is a cross-platform task management application developed by Guided Ways Technologies Ltd. Originally launched for iOS in 2008, 2Do has since expanded to also support macOS, Apple Watch, and Windows.Key features of 2Do include:Flexible organization using tags, start dates, priorities, lists, and projectsNatural language parsing to easily create...

Sorted

Sorted is a cloud-based task and project management application designed for personal and team productivity. It enables users to create customized workflows to manage tasks, set reminders, collaborate with others, and integrate with popular tools like Slack, Dropbox, and Google Calendar.Key features of Sorted include:Flexible workflows - Users...

CintaNotes

CintaNotes is a free note-taking and organization app developed specifically for the Windows operating system. It provides users with an easy way to take notes, organize ideas, plan projects, maintain to-do lists and more using virtual notebooks.Key features of CintaNotes include:Intuitive and easy-to-use interfaceSupport for rich text formatting...

BasKet Note Pads

BasKet Note Pads is an open-source note-taking and organizing application for Linux and Windows. It provides a simple and intuitive interface for users to take notes, organize ideas, and keep track of information.Some key features of BasKet Note Pads include:Flexible note baskets for organizing notes and ideas into...

WikidPad

WikidPad is an open-source software that provides a simple and intuitive means of creating inter-connected notes and pages of information. It allows users to effectively organize ideas, tasks, information and documentation by creating wikis consisting of sets of inter-linked pages.WikidPad has features common to most wiki software, including support...

Todorant

Todorant is a free, open-source to-do list and task management application designed specifically for Windows. With its simple and intuitive interface, Todorant makes it easy to organize your tasks and boost your productivity.Some of the key features of Todorant include:Create tasks and sub-tasks with descriptions, notes, tags, due...

Soysauce Lab Noto

Soysauce Lab Noto is a free and open source font family developed collaboratively by Adobe and Google. Its goal is to create harmonious and consistent typography across languages and writing systems using a universal design approach.Noto aims to support all the world's languages with a single, visually unified set...