Profone Tracker

Profone Tracker

Profone Tracker is an open-source, self-hosted call tracking and analytics software. It allows businesses to track phone calls, analyze call data to understand customer behavior, and integrate call data with other systems. Key features include customizable call flows, real-time d
Profone Tracker image
call-tracking analytics phone-calls open-source

Profone Tracker: Open-Source Call Tracking and Analytics Software

Profone Tracker is an open-source, self-hosted call tracking and analytics software. It allows businesses to track phone calls, analyze call data to understand customer behavior, and integrate call data with other systems. Key features include customizable call flows, real-time dashboard, call recording, and integration with CRM and marketing platforms.

What is Profone Tracker?

Profone Tracker is an open-source call tracking and analytics platform that helps businesses better understand phone-based interactions with customers. With Profone Tracker, businesses can:

  • Set up customizable call flows to route and process incoming calls
  • Record calls for quality assurance, training, and legal compliance
  • View real-time dashboards showing key call volume and performance metrics
  • Integrate call data with customer records in CRM and marketing automation systems
  • Identify trends and patterns in customer calls to improve processes

As an open-source platform, Profone Tracker is free to download, install, and customize. It provides enterprise-level call tracking capabilities without the high cost. Profone Tracker is self-hosted, so businesses retain full ownership and control over their call data. And with an active open-source community contributing plugins and extensions, Profone Tracker is continuously improving.

Overall, Profone Tracker is an ideal call tracking solution for small businesses looking to better understand phone-based customer interactions, without breaking the bank on expensive proprietary software. With customizable call flows, integration capabilities, and insightful analytics, Profone Tracker makes it easy to optimize the customer experience.

Profone Tracker Features

Features

  1. Customizable call flows
  2. Real-time dashboard
  3. Call recording
  4. Integration with CRM and marketing platforms

Pricing

  • Open Source

Pros

Open-source and self-hosted

Comprehensive call tracking and analytics

Integrates with other systems

Cons

Requires self-hosting and technical expertise

Limited third-party integrations compared to commercial alternatives


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