Remote Buddy is a remote access and remote support software that allows IT professionals to securely connect to client computers and mobile devices to troubleshoot issues, provide support, manage devices, and more. It includes features like screen sharing, remote control, file transfer, chat, image annotation, and session recording.
Remote Buddy is a feature-rich remote access and remote support software designed specifically for IT professionals, managed service providers (MSPs), and help desk teams. It allows technicians to securely connect to client computers and mobile devices to troubleshoot problems, provide remote support, manage devices, train users, and more.
With Remote Buddy, technicians can conduct remote sessions through screen sharing, allowing them to view and control remote computers and devices. It includes a variety of collaboration tools during sessions like remote control, file transfer, chat, image annotation, session recording, and more. Technicians can also gather critical system information remotely even when end users are not present.
Other key features of Remote Buddy include:
With its reliability, extensive platform support, focus on security, and range of features for remote IT work, Remote Buddy is an excellent choice for IT professionals, managed service providers, and enterprise IT teams looking for a unified remote access and remote support solution.
Here are some alternatives to Remote Buddy:
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