RemoteOne

RemoteOne

RemoteOne is a remote access and support software that allows IT professionals to securely connect to computers and mobile devices to fix issues, provide assistance, or access files. It includes features like screen sharing, file transfer, system info, and remote scripting.
RemoteOne image
remote-access remote-support screen-sharing file-transfer

RemoteOne: Remote Access and Support Software

RemoteOne is a remote access and support software that allows IT professionals to securely connect to computers and mobile devices to fix issues, provide assistance, or access files. It includes features like screen sharing, file transfer, system info, and remote scripting.

What is RemoteOne?

RemoteOne is a leading remote desktop software used by helpdesk technicians, IT support teams, and managed service providers (MSPs) to securely access and support computers and mobile devices. It offers robust remote control and management tools to troubleshoot issues, deploy updates, provide assistance, or access files from anywhere.

Key features of RemoteOne include:

  • Secure encrypted connections using 256-bit AES encryption
  • Interactive screen sharing for real-time support and collaboration
  • File transfer to copy files back and forth during sessions
  • Remote scripting to automate tasks on remote devices
  • System information and monitoring tools
  • Mobile device support including iOS and Android
  • Unattended remote access
  • Centralized management console

RemoteOne increases IT efficiency by enabling technicians to remotely access devices to resolve issues quickly. It eliminates the need for deskside visits saving time and costs. It scales to support teams of all sizes through its cloud-based architecture supporting thousands of remote connections.

Trusted by over 30,000 organizations globally, RemoteOne delivers reliable and highly secure remote access loved by technicians and end users alike. It is an affordable and easy-to-use solution that makes remote support and administration simple for any sized IT team.

RemoteOne Features

Features

  1. Screen sharing
  2. Remote desktop control
  3. File transfer
  4. System information and diagnostics
  5. Remote scripting
  6. Mobile device support
  7. Unattended access
  8. Multi-monitor support
  9. Recording sessions
  10. Chat

Pricing

  • Subscription-Based
  • Pay-As-You-Go

Pros

Easy to use interface

Secure encrypted connections

Works through firewalls and proxies

Mobile app for remote access

Scripting for automation

Good performance even on slow networks

Cons

Can be expensive for larger teams

Limited custom branding options

No Linux client

Mobile app lacks some desktop features


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