Smaply

Smaply

Smaply is a user experience research platform that helps product teams conduct user interviews, usability tests, and focus groups. It allows you to recruit participants, design studies, analyze results, and share insights all in one place.
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Smaply: User Experience Research Platform

Conduct user interviews, usability tests, and focus groups with Smaply's research platform, recruiting participants, designing studies, analyzing results, and sharing insights in one place.

What is Smaply?

Smaply is a user experience research platform designed to help product teams easily conduct qualitative user research like interviews, usability testing, card sorting, and focus groups. Some key features of Smaply include:

  • Participant recruitment tools like building screening surveys, managing your own participant database, or getting access to Smaply's on-demand participant panel.
  • Study design capabilities for creating tasks, tests, survey questions, card sorts, and discussion guides.
  • Built-in tools for moderating studies like taking notes, audio/video recording, screen sharing, think aloud prompts, and more.
  • Analytics for synthesizing results, generating reports, tracking study metrics, and exporting data.
  • Options for distributing results through auto-generated presentations, shareable highlights, or interactive session replays.
  • Templates, guides, checklist, and courses for properly setting up and running studies as a beginner or expert.

Compared to alternatives, Smaply specializes in formative, qualitative UX studies rather than quantitative surveys or analytics. It simplifies the process of user research so product teams can make design decisions based on human insights faster. The platform handles all the heavy lifting so stakeholders can focus on the findings.

Smaply Features

Features

  1. User interview management
  2. Usability testing
  3. Focus group facilitation
  4. Participant recruitment
  5. Study design and analysis
  6. Collaborative insights sharing
  7. Integrations with other tools

Pricing

  • Freemium
  • Subscription-Based

Pros

All-in-one user research platform

Streamlined study management

Collaborative features for teams

Customizable research templates

Detailed analysis and reporting

Cons

Can be complex for beginners

Limited free plan features

Pricing can be expensive for small teams

Some integrations may require additional fees


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