TeleGuard
TeleGuard is a call center software designed for small to medium sized businesses. It provides features like automatic call distribution, call recording, real-time monitoring, reporting, and integrations with CRM and help desk software.
call-routing
call-recording
call-monitoring
crm-integration
help-desk-integration
TeleGuard: All-in-One Call Center Software for Small to Medium Businesses
TeleGuard offers automatic call distribution, real-time monitoring, reporting, and integrations with CRM and help desk software, making it a comprehensive solution for small to medium-sized businesses.
What is TeleGuard?
TeleGuard is a feature-rich call center software solution aimed at small to medium businesses. It helps optimize customer interactions through intelligent call routing, automated workflows, and robust reporting.
Key features of TeleGuard include:
- Automatic Call Distribution (ACD) - Distribute incoming calls efficiently to available agents through customizable routing rules.
- Interactive Voice Response (IVR) - Guide callers through customized menu prompts for streamlined self-service.
- Call Recording - Record calls for quality assurance, compliance and dispute resolution.
- Real-time Dashboards - Monitor key performance indicators like agent activity, call volumes and abandon rates.
- Customizable Reporting - Generate detailed historical reports on system usage and agent productivity.
- CRM Integrations - Get a full view of the customer across channels with native CRM integrations.
- Omnichannel Routing - Support phone, email, chat and social channels on an integrated platform.
- Flexible Scalability - Scale on demand to support your changing call center requirements.
With its intuitive web interface and easy configuration workflows, TeleGuard is an ideal call center platform for SMBs looking to optimize their customer interactions.
TeleGuard Features
Features
- Automatic call distribution
- Call recording
- Real-time monitoring
- Reporting
- CRM and help desk integrations
Pricing
- Subscription-Based
Pros
Improves call center efficiency
Enables call monitoring and coaching
Integrates with other business software
Provides insights through reporting
Cons
Can be complex for smaller teams
Requires training and onboarding
Subscription fees can get expensive for larger teams
Official Links
The Best TeleGuard Alternatives
Top Business & Commerce and Call Center Software and other similar apps like TeleGuard
Here are some alternatives to TeleGuard:
Suggest an alternative ❐
Telegram
Telegram is a popular cloud-based instant messaging and voice over IP service launched in 2013 by Pavel Durov and Nikolai Durov. It emphasizes security and speed over other messaging applications. Some key features of Telegram include:End-to-end encrypted messaging, video calls, group chats, file sharing etc.Sync across multiple devices like mobile,...
Signal
Signal is a free, open source software application for iOS, Android, and Desktop that employs end-to-end encryption, allowing users to send end-to-end encrypted group, text, picture, and audio & video messages, and have encrypted phone conversations between Signal users.First released in July 2014, Signal is developed by the Signal Foundation...
Matrix.org
Matrix.org is an open standard, open source, decentralized communication protocol for secure and private communication over IP. It allows different communication platforms and apps to interconnect via APIs and SDKs, facilitating messaging, voice/video calling, IoT communication, and more.Matrix aims to create a unified global namespace for communication that spans geographies,...
Privnote
Privnote is a free online service that allows users to create text notes that self-destruct after being read once. It does not require an account or registration and is designed for sending private, encrypted messages that don't persist permanently.Some key features of Privnote include:Messages self-destruct after being read once, ensuring...
Tox
Tox is an open-source, peer-to-peer instant messaging and video calling platform that focuses on privacy and security. It provides end-to-end encryption for chats and calls to ensure user data remains private.Unlike many other messaging apps, Tox does not rely on central servers - it uses a distributed network where users...
Briar
Briar is a free, open source peer-to-peer messaging app designed for activists, journalists, whistleblowers, and anyone who needs a secure and private means of communication. It provides encrypted messaging, forums, and blogs without relying on a central server which could be monitored or blocked.Briar forms connections only between trusted friends...
Zulip
Zulip is an open-source team chat application developed by Zulip, Inc. It brings conversations from different channels into one easy-to-follow flow, allowing you to keep up with multiple ongoing discussions simultaneously via threads.Some key features of Zulip include:Public and private streams for organizing conversationsThreaded messaging to trace conversations over timePowerful...
Dingtone
Dingtone is a free app that provides calling and messaging capabilities over a data connection rather than a cellular network. It utilizes VoIP (Voice over Internet Protocol) technology to route calls and SMS messages, offering users an alternative way to communicate without using up carrier minutes or text limits.Some key...
Jitsi Desktop
Jitsi Desktop is a free, open source video conferencing application for Windows, Mac and Linux operating systems. It allows users to easily conduct encrypted video meetings with multiple participants.Some of the key features of Jitsi Desktop include:End-to-end encryption for secure video callsScreen sharing to present documents, slides, and moreChat messaging...
Keybase
Keybase is a secure messaging and collaboration platform that focuses on privacy and security. It utilizes end-to-end encryption for chats and calls to keep conversations private. Additionally, Keybase uses blockchain-based authentication to verify users' identities.Some key features of Keybase include:Encrypted messaging and file transfers - Chats, group conversations, and file...
Burn Note
Burn Note is a private and secure messaging application for mobile devices. It allows users to exchange end-to-end encrypted messages that are automatically deleted after a set period of time, ranging from 5 seconds up to 1 week.Some key features of Burn Note include:End-to-end encryption - Messages can only be...
Honk
Honk is an open source link shortener software that allows users to create custom shortened URLs which redirect to a destination URL. It is designed to be self-hosted for privacy and ownership of data.Some key features of Honk include:Minimal and clean interface for easily creating and managing short linksCustom URL...
Chat.onion
chat.onion is an anonymous online chat service that can only be accessed through the Tor browser. It allows users to have conversations securely and privately without revealing their identity or IP address. Some key features of chat.onion include:Completely anonymous - No registration or personal details required to use the chatEncrypted...
RetroShare
RetroShare is a free, open-source, private and secure decentralized communication platform. It lets users securely chat, message, communicate, share files, photos, host forums and channels over the internet.Some key features of RetroShare:End-to-end encrypted messaging and chatAnonymous and private file sharingDecentralized forums and channelsWorks peer-to-peer without central serversProtects users' privacy and...
Messenger Kids
Messenger Kids is a video chat and messaging app created by Facebook and aimed at children under 13 years of age. It comes with a range of parental controls allowing parents to limit who their children can talk to and what content they can access.Some key features of Messenger Kids...
Coverme
Coverme is a privacy-focused web browser aimed at preventing tracking and fingerprinting of users online. Some key features include:Built-in ad blocker that removes ads and protects against malicious ads spreading malwareDisables cookies by default to prevent tracking across websitesEncrypts connections using HTTPS to secure data and prevent eavesdropping on network...
SafeNote
SafeNote is a free, open source note taking application for Windows. It provides a simple interface for securely storing notes, ideas, passwords, and other text information.Some key features of SafeNote include:AES-256 encryption to protect notes and dataNotes are stored in an encrypted database locally on your deviceCustom tags and searching...
ATox
aTox is a free and open-source software that serves as a secure alternative to other instant messaging clients such as Skype or WhatsApp. Developed with a strong focus on privacy, aTox allows you to chat and make video/audio calls without revealing any personal data.Some key features of aTox include:End-to-end encryption...
Antox
Antox is an open-source, peer-to-peer instant messaging application with a strong focus on privacy and security. It offers encrypted chats, group chats, voice calls, video calls and file transfers with end-to-end encryption to ensure user conversations are kept private.Antox is based on the Tox core library and protocol. It utilizes...
UTox
uTox is an open-source, free instant messaging and video calling app for Windows, macOS, and Linux. It focuses on providing secure peer-to-peer encrypted communications between users.Some key features of uTox include:End-to-end encryption for messages, voice/video calls, and file transfers using NaCl cryptographyAbility to make HD video and voice calls in...
Wassapp
Wassapp is a free and open-source messaging application for Android and iOS devices. It was created as an alternative to WhatsApp with a strong focus on privacy and security.Some key features of Wassapp include:End-to-end encryption for messages, voice calls, and video callsNo phone number, email or other personal information required...
Lumicall
Lumicall is an open source video relay calling app designed specifically for deaf, hard-of-hearing, deaf-blind, and speech-impaired users. It allows users to make phone calls over wifi or data using sign language interpreters to communicate with hearing people.Key features of Lumicall include:Make and receive video relay calls over wifi -...
Cipha
Cipha is an open-source, cross-platform encryption and decryption software designed to make protecting sensitive data simple and accessible. It employs industry-standard AES-256 bit encryption to securely encrypt files, messages, and other data before transfer or storage.Some key features of Cipha include:Easy to use graphical interface for encrypting/decrypting files and textSupport...
Gryphn Secure Text Messaging
Gryphn is a secure messaging application developed by Gryphn Corp. It provides end-to-end encryption for text messages, voice calls, video calls, and media sharing between users. Some key features of Gryphn include:Uses industry-standard encryption protocols like AES-256, RSA-4096, and Signal Protocol to encrypt all communications end-to-endMessages are encrypted on the...
Comfi App
Comfi App is a health and wellness app focused on helping people manage chronic pain. Instead of relying on pain medications, it takes a holistic approach through education, mindfulness practices, symptom tracking, and peer support.The app includes guided meditations, journaling features, and community forums to connect with others experiencing chronic...
Toxic
Toxic is an open-source instant messaging and video chat client that emphasizes privacy and security. It was created as an alternative to other popular IM clients like Skype, with a strong focus on encrypted communications.Some key features of Toxic include:End-to-end encrypted messaging and calls to protect conversations from surveillance and...
Anywhere SMS
Anywhere SMS is a cross-platform messaging application that enables users to send and receive SMS text messages from any device, including smartphones, tablets and computers. It works by syncing a user's phone number and messages across multiple devices through the Anywhere SMS cloud.Some key features of Anywhere SMS include:Send and...
BloomText
BloomText is an open-source text editor application designed to provide a clean, minimalist user interface along with powerful text formatting capabilities. Unlike word processors like Microsoft Word that have complex interfaces, BloomText aims to avoid distractions and focus purely on text editing.Key features of BloomText include:Minimalist UI to avoid clutter...
HWIZIT
HWIZIT is an issue, project, and task tracking app designed for software development teams and businesses. It provides a streamlined interface to log issues or bugs, manage projects, assign tasks, and track progress across teams.Key features of HWIZIT include:Intuitive dashboard to view and filter issues, projects, tasksCustomizable workflows and issue...
Toxygen
Toxygen is an open-source, free instant messaging client developed by PrivatEnd, a nonprofit organization based in Switzerland. It was created as an alternative to mainstream chat apps like WhatsApp or Telegram, with a strong focus on user privacy and security.Some key features of Toxygen include:End-to-end encryption - All chats and...
Cashew Secure Messenger
Cashew Secure Messenger is a free and open-source encrypted messaging application developed by Cashew Labs. It is available for iOS and Android mobile devices and allows users to securely exchange messages, make voice/video calls, share media, and more.Some key features of Cashew Secure Messenger include:End-to-end encryption - Messages, calls, files,...
CHARE
CHARE is an open-source, self-hosted alternative to proprietary note taking apps like Microsoft OneNote or Evernote. It allows users to create digital notebooks to take notes, sketch ideas, organize research, manage tasks, and more from any device.Some key features of CHARE include:Flexible note organization with notebooks, sections, and pagesRich text...
ScreenMeet
ScreenMeet is a popular video conferencing and screen sharing platform used by remote teams and businesses for online meetings and collaboration. It provides HD video and audio conferencing for up to 100 participants, screen sharing, document collaboration tools, chat, polling features, and the ability to record meetings.Some key features of...
GizliNot
GizliNot is a free and open-source note taking application with a strong focus on privacy and security. It utilizes end-to-end encryption to protect user data and prevent unauthorized access to notes and other sensitive information.Some key features of GizliNot include:End-to-end encryption using AES-256 encryption to secure notes, to-do lists, and...
Siphon SIP
Siphon SIP is a versatile voice over IP (VoIP) software for making high-quality internet calls. It utilizes the SIP protocol which is an open standard used by many VoIP providers and softphones.Some key features of Siphon SIP include:Free SIP-to-SIP calling with other Siphon users around the worldCheap rates for calling...
Dib2Qm
Dib2Qm is an open-source desktop application designed to make it easy for anyone to upload and pin content to the InterPlanetary File System (IPFS) and Filecoin networks. It provides a simplified graphical user interface that allows users to simply drag and drop files or folders they wish to add to...
