WaitingList
WaitingList is an open-source customer waitlist and queue management software. It allows businesses to take customers' names, contact details and party size to add them to a virtual waitlist. It sends SMS notifications when their table is ready.
waitlist
queue
restaurant
notifications
open-source
WaitingList: Customer Waitlist and Queue Management Software
Open-source customer waitlist and queue management software for businesses, with features like name and contact details collection, SMS notifications when tables are ready.
What is WaitingList?
WaitingList is an open-source customer waitlist and queue management software designed for restaurants, cafes, bars and other businesses that work with walk-in customers. It allows staff to easily track parties waiting for tables or appointments.
Some key features include:
- Taking customer details like name, phone number and party size and adding them to a virtual waitlist
- Sending SMS text notifications to customers when their table is almost ready
- Tracking wait times and availability to provide accurate wait quotes
- Table management with status indicators like dirty, clean, reserved etc.
- Reporting on wait times, walkaways and no-shows
- Ability to create multiple sub-lists for areas or table sizes
As WaitingList is open-source software, users are free to download, install on their own servers, customize and extend as needed. It provides an efficient and automated solution to manage customer queues and waitlists for high traffic establishments.
WaitingList Features
Features
- Add customers to waitlist
- Send SMS notifications
- View wait times
- Table management
- Reservation capabilities
- Collect customer contact info
Pricing
- Open Source
Pros
Free and open source
Easy to set up and use
Customizable
Works on any device
Good for small businesses
Cons
Limited features compared to paid software
Requires some technical knowledge to install and manage
May lack scalability for large operations
No native mobile apps
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