Whatfix
Whatfix is a digital adoption platform that provides in-app guidance and performance support for web applications. It allows creating interactive walkthroughs and tours that guide users through workflows and features.
training
productivity
onboarding
digital-adoption
Whatfix: Digital Adoption Platform
Whatfix is a digital adoption platform that provides in-app guidance and performance support for web applications. It allows creating interactive walkthroughs and tours that guide users through workflows and features.
What is Whatfix?
Whatfix is a digital adoption platform designed to enhance user productivity and engagement. It provides in-app guidance and performance support for web applications and SaaS products. Whatfix allows creating interactive walkthroughs, tooltips, and embedded microlearning modules that guide users through workflows and features.
Key capabilities and benefits of Whatfix include:
- In-app interactive walkthroughs to onboard and train users
- Performance support for commonly used features and complex workflows
- Embedded microlearning modules for just-in-time learning
- Guidance for new feature releases and product updates
- Analytics to track feature usage and adoption
- API and extension support for integration with web apps
- Intuitive authoring platform to create guides without coding
- Reduction in training time and faster proficiency of users
- Increase in user engagement, productivity, and satisfaction
Whatfix can be used by product and learning & development teams across industries like software, manufacturing, banking, insurance, and more. Some of its customers include Cardinal Health, FedEx, Sentry Financial, and many other global enterprises.
Whatfix Features
Features
- In-app guidance
- Interactive walkthroughs
- Product tours
- Tooltips
- Knowledge base
- Analytics and insights
Pricing
- Freemium
- Subscription-Based
Pros
Improves user onboarding
Increases user adoption
Boosts employee productivity
Reduces training costs
Easy to create and manage guides
Integrates with popular apps
Cons
Can be distracting if overused
Relies on user initiative to launch guides
Analytics features require higher tier plans
Official Links
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