UserGuiding

UserGuiding

UserGuiding is a user onboarding and product tour software that helps guide users through web and mobile apps. It allows creating interactive guides, tooltips, checklists, and more to increase engagement and drive product adoption.
UserGuiding image
user-onboarding product-tours user-engagement

UserGuiding: User Onboarding and Product Tour Software

UserGuiding is a user onboarding and product tour software that helps guide users through web and mobile apps. It allows creating interactive guides, tooltips, checklists, and more to increase engagement and drive product adoption.

What is UserGuiding?

UserGuiding is a SaaS platform for user onboarding, feature adoption, checklists, tours, tooltips, and more. It allows product and customer success teams to easily guide users through web and mobile applications to increase engagement and product adoption. Key features include:

  • Interactive step-by-step guides - Create targeted walkthroughs, checklists, gamified tutorials to teach users how to use complex features
  • In-app messaging - Send tooltips, modals, slideouts at the right time to guide users
  • Analytics and cohort analysis - Track guide completion rates, most completed steps, dropped off points to optimize
  • Integration with popular tools - Integrate with web frameworks like React, mobile SDKs, analytics, and support platforms through their API
  • No-code editor - Build interactive in-app guides with a visual editor without needing developers
  • A/B testing - Test and optimize multiple flows and content variations
  • Built-in personalization - Customize guides based on user attributes and behaviors

Overall, UserGuiding makes it easy for product teams to direct user attention, reduce time-to-value, increase activation and retention through its intuitive user onboarding software.

UserGuiding Features

Features

  1. Interactive product tours
  2. In-app messaging
  3. Checklists
  4. Nudges and tooltips
  5. Analytics and heatmaps

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to create and customize guides

Integrates with many platforms

Good for improving user onboarding

Offers A/B testing

Has free plan

Cons

Can get pricey on higher tiers

Limited personalization options

Analytics could be more advanced


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