Zenworks

Zenworks

Zenworks is an IT management software by Micro Focus that provides unified endpoint management, asset management, and service desk capabilities. It enables administrators to manage PCs, laptops, servers, and mobile devices from a single console.
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endpoint-management asset-management service-desk

Zenworks: Unified Endpoint Management Software

IT management software providing endpoint management, asset management, and service desk capabilities for PCs, laptops, servers, and mobile devices from a single console.

What is Zenworks?

Zenworks is an IT management software suite developed by Micro Focus. It provides capabilities for unified endpoint management, asset management, service desk, identity management, and more to help IT administrators manage the end user environment.

Key capabilities and benefits of Zenworks include:

  • Unified endpoint management to remotely deploy software, manage settings, enforce policies, and secure devices across laptops, desktops, servers, and mobile devices
  • Automated asset tracking to inventory both hardware and software across the infrastructure and ensure license compliance
  • Integrated service desk for users to submit tickets and IT to track issues and requests
  • Role based access control to delegate administrative capabilities across IT teams
  • Reporting and analytics around endpoint compliance, asset inventory, and operational health
  • Cross platform support for Windows, Linux, macOS, iOS and Android

Zenworks helps streamline IT management by providing automated control, administration, and reporting across the infrastructure through a single centralized console. IT can deploy Zenworks agents for remote management without requiring manual interventions at each endpoint.

Zenworks Features

Features

  1. Unified Endpoint Management
  2. Asset Management
  3. Automated OS and app deployment
  4. Patch management
  5. Remote control
  6. Self-service portal
  7. Reporting and analytics

Pricing

  • Subscription-Based
  • Pay-As-You-Go

Pros

Single console for managing endpoints

Automates IT tasks

Improves security and compliance

Reduces costs

Scales to large environments

Cons

Complex setup and configuration

Steep learning curve

Can be resource intensive

Limited mobile device management


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