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What is Articents? Articents is a customer service software that allows companies to manage customer conversations across multiple channels like email, live chat, messengers, and social media from one unified inbox. It helps track, assign, and resolve customer queries more efficiently.
Articents is a cloud-based customer service software designed to help companies manage customer conversations seamlessly across multiple channels. It brings all customer interactions from email, phone, live chat, messengers like WhatsApp or Facebook Messenger, and social media into one unified inbox.Key features of Articents include:Unified inbox to manage customer queries from multiple channelsSmart assignment rules to route conversations to the right agentsMacros to send quick responses to common queriesCanned responses to answer FAQs instantly Conversation tagging to categorize requestsCustomizable business …
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| Silkfair | N/A | — |
| Bonanza | N/A | — |
| ArtFire | N/A | — |
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