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Agent360 vs Klara

A side-by-side look at Agent360 and Klara. For an in-depth review of either product, follow the links below.

Agent360

Agent360

Business & Commerce

Agent360 is a customer service software that provides omni-channel support and helps manage customer interactions across multiple channels like phone, email, chat, social media and more. It has features like skills-based routing, CSR performance analytics and robust reporting.

customer-serviceomnichannelskills-routinganalyticsreporting
Klara

Klara

Ai Tools & Services

Klara is a customer service software that provides an AI-powered virtual agent to automate customer support over messaging channels. It allows easy integration with common messaging platforms and uses natural language understanding to have conversational interactions with customers.

virtual-agentconversational-aicustomer-support-automation

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