ClickDesk vs erxes
A side-by-side look at ClickDesk and erxes. For an in-depth review of either product, follow the links below.
ClickDesk
Business & Commerce
ClickDesk is a customer service and help desk software that allows companies to provide online customer support through multiple channels like email, live chat, phone calls and social media. It includes features like shared inbox, knowledge base, customer portal and automation workflows.
help-deskcustomer-supportshared-inboxknowledge-basecustomer-portalautomation-workflows
erxes
Business & Commerce
Erxes is an open-source customer engagement and support platform. It allows businesses to manage customer conversations across multiple channels like email, live chat, social media from one unified inbox. Key features include campaign and lead management, contact profiles, analytics and integrations.
crmconversationssupportengagementanalyticsintegrationsopensource
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