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DeskTime vs Request Tracker

Professional comparison and analysis to help you choose the right software solution for your needs.

DeskTime icon
DeskTime
Request Tracker icon
Request Tracker

DeskTime vs Request Tracker: The Verdict

⚡ Summary:

DeskTime: DeskTime is a time tracking and productivity software. It automatically tracks the time you spend on applications and websites. It shows detailed analytics on how you use your time and helps improve productivity by reducing distractions.

Request Tracker: Request Tracker (RT) is an open source issue tracking system that allows organizations to manage requests, bugs, tasks, changes, documents and more in one place. It provides customization options and integrations for improved workflows.

Both tools serve their respective audiences. Compare the features, pricing, and user ratings above to determine which best fits your needs.

Last updated: May 2026 · Comparison by Sugggest Editorial Team

Feature DeskTime Request Tracker
Sugggest Score — —
Category Office & Productivity Business & Commerce
Pricing — Open Source

Product Overview

DeskTime
DeskTime

Description: DeskTime is a time tracking and productivity software. It automatically tracks the time you spend on applications and websites. It shows detailed analytics on how you use your time and helps improve productivity by reducing distractions.

Type: software

Request Tracker
Request Tracker

Description: Request Tracker (RT) is an open source issue tracking system that allows organizations to manage requests, bugs, tasks, changes, documents and more in one place. It provides customization options and integrations for improved workflows.

Type: software

Pricing: Open Source

Key Features Comparison

DeskTime
DeskTime Features
  • Automatic time tracking
  • Productivity analytics
  • Website and app blocking
  • Idle time monitoring
  • Project time tracking
  • Team management
  • Integrations
Request Tracker
Request Tracker Features
  • Ticket tracking
  • Email handling
  • Web interface
  • Custom fields
  • Role-based access control
  • REST API
  • Integration with version control systems
  • SLAs and notifications
  • Reporting and dashboards

Pros & Cons Analysis

DeskTime
DeskTime
Pros
  • Detailed productivity analytics
  • Automatic time tracking
  • Helps minimize distractions
  • Browser extensions available
  • Free version available
Cons
  • Can be perceived as spying on employees
  • Requires discipline to avoid cheating the system
  • Premium version expensive for solopreneurs
  • Limited integrations in free version
Request Tracker
Request Tracker
Pros
  • Open source and free
  • Highly customizable
  • Powerful search and filtering
  • Great community support
  • Integrates with many tools
  • Scalable for large deployments
Cons
  • Steep learning curve
  • Can be complex to set up and manage
  • Limited native mobile support
  • Upgrades can be difficult
  • Not as user friendly as some options

Pricing Comparison

DeskTime
DeskTime
  • Not listed
Request Tracker
Request Tracker
  • Open Source

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Learn More About Each Product

DeskTime
DeskTime
Reviews, pricing & alternatives →
Request Tracker
Request Tracker
Reviews, pricing & alternatives →

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