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Drift.com vs FreeScout

A side-by-side look at Drift.com and FreeScout. For an in-depth review of either product, follow the links below.

Drift.com

Drift.com

Social & Communications

Drift is a conversational marketing and sales platform that helps businesses connect with potential customers through live chat, email marketing automation, and AI-powered lead scoring.

conversational-marketingsaleschatbotemail-marketing
FreeScout

FreeScout

Business & Commerce

FreeScout is an open-source help desk and shared inbox software. It allows managing customer inquiries via email, live chat, Twitter and Facebook Messenger all in one place. Key features include ticket management, knowledge base, community forums and powerful automation workflows.

help-deskshared-inboxticket-managementknowledge-baseforumsautomation

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