Elastix vs Handesk
A side-by-side look at Elastix and Handesk. For an in-depth review of either product, follow the links below.
Elastix
Network & Admin
Elastix is an open source unified communications server software that combines IP PBX, email, IM, faxing, and collaboration features. It is built on top of free open source software like Asterisk, HylaFAX, Openfire, and Postfix.
unified-communicationsip-pbxvoipopen-source
Handesk
Business & Commerce
Handesk is a help desk and customer support software that aims to make support operations efficient and customer-centric. It provides features like ticketing, knowledge base, community forums, and SLA management.
help-deskcustomer-supportticketingknowledge-basecommunity-forumssla-management
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