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Elastix vs TOPdesk ITSM

A side-by-side look at Elastix and TOPdesk ITSM. For an in-depth review of either product, follow the links below.

Elastix

Elastix

Network & Admin

Elastix is an open source unified communications server software that combines IP PBX, email, IM, faxing, and collaboration features. It is built on top of free open source software like Asterisk, HylaFAX, Openfire, and Postfix.

unified-communicationsip-pbxvoipopen-source
TOPdesk ITSM

TOPdesk ITSM

Business & Commerce

TOPdesk ITSM is an IT service management software that helps organizations manage IT support tickets, assets, changes, problems, releases, and knowledge articles. It provides customizable service request forms, automated workflows, asset management, CMDB, reports, and more.

itsmticketingasset-managementcmdb