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Elastix vs Web Help Desk

A side-by-side look at Elastix and Web Help Desk. For an in-depth review of either product, follow the links below.

Elastix

Elastix

Network & Admin

Elastix is an open source unified communications server software that combines IP PBX, email, IM, faxing, and collaboration features. It is built on top of free open source software like Asterisk, HylaFAX, Openfire, and Postfix.

unified-communicationsip-pbxvoipopen-source
Web Help Desk

Web Help Desk

Network & Admin

Web Help Desk is a web-based IT help desk and asset management software. It allows companies to track IT tickets, assets, changes, problems, and knowledge base articles. Key features include ticket management, asset tracking, user self-service portal, reports, and configuration management database.

help-deskticketingit-asset-managementknowledge-baseselfservice-portal