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FreeScout vs LanDesk Service Management

A side-by-side look at FreeScout and LanDesk Service Management. For an in-depth review of either product, follow the links below.

FreeScout

FreeScout

Business & Commerce

FreeScout is an open-source help desk and shared inbox software. It allows managing customer inquiries via email, live chat, Twitter and Facebook Messenger all in one place. Key features include ticket management, knowledge base, community forums and powerful automation workflows.

help-deskshared-inboxticket-managementknowledge-baseforumsautomation
LanDesk Service Management

LanDesk Service Management

Business & Commerce

LanDesk Service Management is an IT service management software that helps manage IT infrastructure, assets, and services. It includes features like incident management, problem management, change management, release management, service catalog, and more.

itsmservice-deskincident-managementchange-management