Fresh Feedback vs Retently Sentiment

Struggling to choose between Fresh Feedback and Retently Sentiment? Both products offer unique advantages, making it a tough decision.

Fresh Feedback is a Business & Commerce solution with tags like feedback, reviews, surveys, analytics, automation.

It boasts features such as Review collection, NPS surveys, Powerful analytics, Workflow automation, Integration capabilities and pros including Easy to use interface, Customizable surveys, Automated review collection, Sentiment analysis, Integration with popular apps.

On the other hand, Retently Sentiment is a Ai Tools & Services product tagged with sentiment-analysis, nlp, customer-feedback.

Its standout features include Sentiment analysis of customer feedback, Categorizes feedback as positive, negative or neutral, Analyzes data from surveys, reviews, social media, etc, Provides sentiment over time and by source, Integrates with CRM and support platforms, Customizable dashboards and reporting, and it shines with pros like Saves time analyzing customer sentiment manually, Provides actionable insights from customer feedback, Helps prioritize improvements based on customer sentiment, Easy to set up and use, Works across multiple feedback channels.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Fresh Feedback

Fresh Feedback

Fresh Feedback is a customer feedback software that allows businesses to collect, analyze and take action on customer feedback across multiple channels. It features review collection, NPS surveys, powerful analytics, workflow automation and integration capabilities.

Categories:
feedback reviews surveys analytics automation

Fresh Feedback Features

  1. Review collection
  2. NPS surveys
  3. Powerful analytics
  4. Workflow automation
  5. Integration capabilities

Pricing

  • Subscription-Based

Pros

Easy to use interface

Customizable surveys

Automated review collection

Sentiment analysis

Integration with popular apps

Cons

Can be pricey for small businesses

Limited custom branding

No offline mode


Retently Sentiment

Retently Sentiment

Retently Sentiment is a sentiment analysis tool that analyzes customer feedback to help understand how customers feel about a brand, product or service. It uses natural language processing to categorize feedback as positive, negative or neutral.

Categories:
sentiment-analysis nlp customer-feedback

Retently Sentiment Features

  1. Sentiment analysis of customer feedback
  2. Categorizes feedback as positive, negative or neutral
  3. Analyzes data from surveys, reviews, social media, etc
  4. Provides sentiment over time and by source
  5. Integrates with CRM and support platforms
  6. Customizable dashboards and reporting

Pricing

  • Free
  • Freemium
  • Subscription-Based

Pros

Saves time analyzing customer sentiment manually

Provides actionable insights from customer feedback

Helps prioritize improvements based on customer sentiment

Easy to set up and use

Works across multiple feedback channels

Cons

May miss nuance in some customer feedback

Accuracy depends on training data quality

Limited customization compared to enterprise tools

No transcript analysis for voice or video