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GLPI vs Support Incident Tracker

A side-by-side look at GLPI and Support Incident Tracker. For an in-depth review of either product, follow the links below.

GLPI

GLPI

Network & Admin

GLPI is an open source IT asset management and help desk software. It allows organizations to inventory their IT hardware and software assets, track support tickets, manage licenses and IT budgets, and more. GLPI has a web interface for users and includes features like alerts, dashboards, and reporting.

asset-managementhelp-deskit-inventorylicense-managementopen-source
Support Incident Tracker

Support Incident Tracker

Business & Commerce

Support Incident Tracker is a help desk software that allows companies to track, manage and resolve customer support tickets. It includes features like ticket assignment, SLA tracking, knowledge base, and reporting.

help-deskticket-trackingknowledge-base