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Live Guide vs Raiseaticket

A side-by-side look at Live Guide and Raiseaticket. For an in-depth review of either product, follow the links below.

Live Guide

Live Guide

Remote Work & Education

Live Guide is a remote assistance software that allows support agents to see and control end user devices to troubleshoot issues in real time. It includes screen sharing, annotation tools and session recording.

screen-sharingremote-controlremote-assistancetroubleshootingsupport
Raiseaticket

Raiseaticket

Business & Commerce

Raiseaticket is a cloud-based IT service desk and asset management software. It allows companies to track IT assets, manage service requests, organize knowledge base articles, and automate IT processes. Key features include ticket management, asset tracking, knowledge base, purchase management, and reporting.

ticketingitsmservice-deskasset-managementknowledge-base