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OnWorks vs Request Tracker

Professional comparison and analysis to help you choose the right software solution for your needs.

OnWorks icon
OnWorks
Request Tracker icon
Request Tracker

OnWorks vs Request Tracker: The Verdict

Last updated: May 2026 · Comparison by Sugggest Editorial Team

Feature OnWorks Request Tracker
Sugggest Score
Category Business & Commerce Business & Commerce
Pricing Open Source

Product Overview

OnWorks
OnWorks

Description: OnWorks is a project management software that helps teams plan, track, and manage work in one visual, collaborative space. It includes features like kanban boards, Gantt charts, time tracking, resource management, calendars, and reporting.

Type: software

Request Tracker
Request Tracker

Description: Request Tracker (RT) is an open source issue tracking system that allows organizations to manage requests, bugs, tasks, changes, documents and more in one place. It provides customization options and integrations for improved workflows.

Type: software

Pricing: Open Source

Key Features Comparison

OnWorks
OnWorks Features
  • Kanban boards
  • Gantt charts
  • Time tracking
  • Resource management
  • Calendars
  • Reporting
Request Tracker
Request Tracker Features
  • Ticket tracking
  • Email handling
  • Web interface
  • Custom fields
  • Role-based access control
  • REST API
  • Integration with version control systems
  • SLAs and notifications
  • Reporting and dashboards

Pros & Cons Analysis

OnWorks
OnWorks
Pros
  • Intuitive interface
  • Real-time collaboration
  • Customizable workflows
  • Integrations with other tools
  • Scales for teams of all sizes
Cons
  • Can be pricey for larger teams
  • Mobile app lacks some features
  • Steep learning curve initially
Request Tracker
Request Tracker
Pros
  • Open source and free
  • Highly customizable
  • Powerful search and filtering
  • Great community support
  • Integrates with many tools
  • Scalable for large deployments
Cons
  • Steep learning curve
  • Can be complex to set up and manage
  • Limited native mobile support
  • Upgrades can be difficult
  • Not as user friendly as some options

Pricing Comparison

OnWorks
OnWorks
  • Not listed
Request Tracker
Request Tracker
  • Open Source

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