osTicket vs Simple It Helpdesk
A side-by-side look at osTicket and Simple It Helpdesk. For an in-depth review of either product, follow the links below.
osTicket
Business & Commerce
osTicket is an open source ticket support system that allows companies to track, prioritize, and solve customer support tickets. It is lightweight, easy to set up, and enables efficient workflow.
open-sourceticket-systemcustomer-supporthelpdesk-software
Simple It Helpdesk
Business & Commerce
Simple It Helpdesk is an easy to use help desk and customer service software. It allows companies to track, manage, and solve customer issues with email ticketing and a knowledge base. Key features include email automation, SLAs and reminders, canned responses, and custom ticket fields and views.
help-deskticketingknowledge-baseemail-automationslasreminders
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