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Request Tracker vs Shavlik

Professional comparison and analysis to help you choose the right software solution for your needs.

Request Tracker icon
Request Tracker
Shavlik icon
Shavlik

Request Tracker vs Shavlik: The Verdict

⚡ Summary:

Request Tracker: Request Tracker (RT) is an open source issue tracking system that allows organizations to manage requests, bugs, tasks, changes, documents and more in one place. It provides customization options and integrations for improved workflows.

Shavlik: Shavlik is an IT management and security software that focuses on patch management, IT asset management, and vulnerability assessment. It helps organizations manage updates, track IT assets, and identify security risks across devices and systems.

Both tools serve their respective audiences. Compare the features, pricing, and user ratings above to determine which best fits your needs.

Last updated: May 2026 · Comparison by Sugggest Editorial Team

Feature Request Tracker Shavlik
Sugggest Score — —
Category Business & Commerce Security & Privacy
Pricing Open Source —

Product Overview

Request Tracker
Request Tracker

Description: Request Tracker (RT) is an open source issue tracking system that allows organizations to manage requests, bugs, tasks, changes, documents and more in one place. It provides customization options and integrations for improved workflows.

Type: software

Pricing: Open Source

Shavlik
Shavlik

Description: Shavlik is an IT management and security software that focuses on patch management, IT asset management, and vulnerability assessment. It helps organizations manage updates, track IT assets, and identify security risks across devices and systems.

Type: software

Key Features Comparison

Request Tracker
Request Tracker Features
  • Ticket tracking
  • Email handling
  • Web interface
  • Custom fields
  • Role-based access control
  • REST API
  • Integration with version control systems
  • SLAs and notifications
  • Reporting and dashboards
Shavlik
Shavlik Features
  • Patch management
  • IT asset management
  • Vulnerability assessment
  • Software distribution
  • Remote control
  • Reporting and analytics

Pros & Cons Analysis

Request Tracker
Request Tracker
Pros
  • Open source and free
  • Highly customizable
  • Powerful search and filtering
  • Great community support
  • Integrates with many tools
  • Scalable for large deployments
Cons
  • Steep learning curve
  • Can be complex to set up and manage
  • Limited native mobile support
  • Upgrades can be difficult
  • Not as user friendly as some options
Shavlik
Shavlik
Pros
  • Comprehensive patch management capabilities
  • Asset discovery and inventory
  • Identifies vulnerabilities across devices and systems
  • Centralized management console
  • Automated patch deployment
Cons
  • Complex interface with steep learning curve
  • Resource intensive scanning can impact system performance
  • Limited third-party patch support
  • Expensive licensing model

Pricing Comparison

Request Tracker
Request Tracker
  • Open Source
Shavlik
Shavlik
  • Not listed

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Learn More About Each Product

Request Tracker
Request Tracker
Reviews, pricing & alternatives →
Shavlik
Shavlik
Reviews, pricing & alternatives →

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