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Request Tracker vs Things

Professional comparison and analysis to help you choose the right software solution for your needs.

Request Tracker icon
Request Tracker
Things icon
Things

Request Tracker vs Things: The Verdict

Last updated: May 2026 · Comparison by Sugggest Editorial Team

Feature Request Tracker Things
Sugggest Score — —
Category Business & Commerce Productivity
Pricing Open Source —

Product Overview

Request Tracker
Request Tracker

Description: Request Tracker (RT) is an open source issue tracking system that allows organizations to manage requests, bugs, tasks, changes, documents and more in one place. It provides customization options and integrations for improved workflows.

Type: software

Pricing: Open Source

Things
Things

Description: Things is a task management app for Mac and iOS that helps users organize projects and to-do lists. It has a simple, clean interface and features like tags, reminders, and deep Apple integration.

Type: software

Key Features Comparison

Request Tracker
Request Tracker Features
  • Ticket tracking
  • Email handling
  • Web interface
  • Custom fields
  • Role-based access control
  • REST API
  • Integration with version control systems
  • SLAs and notifications
  • Reporting and dashboards
Things
Things Features
  • Task management
  • Project organization
  • To-do lists
  • Tags
  • Reminders
  • Deep Apple integration

Pros & Cons Analysis

Request Tracker
Request Tracker
Pros
  • Open source and free
  • Highly customizable
  • Powerful search and filtering
  • Great community support
  • Integrates with many tools
  • Scalable for large deployments
Cons
  • Steep learning curve
  • Can be complex to set up and manage
  • Limited native mobile support
  • Upgrades can be difficult
  • Not as user friendly as some options
Things
Things
Pros
  • Simple, clean interface
  • Powerful organization features
  • Seamless syncing between Mac, iPhone, iPad
  • Strong Apple integration
Cons
  • No web app
  • Can be pricey for extensive features
  • iOS-focused features may not appeal to non-Apple users

Pricing Comparison

Request Tracker
Request Tracker
  • Open Source
Things
Things
  • Not listed

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Learn More About Each Product

Request Tracker
Request Tracker
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Things
Things
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