Arreya
Arreya is an open-source automated customer service chatbot platform. It allows you to easily create chatbots to handle common customer service queries and conversations, reducing the need for human agents.
chatbot
customer-service
automated-agents
Arreya: Open-Source Automated Customer Service Chatbot Platform
Discover Arreya, a free and open-source chatbot platform designed to automate customer service queries and conversations, reducing the need for human agents.
What is Arreya?
Arreya is an open-source automated customer service chatbot platform designed to make it easy for companies to implement AI-powered conversational agents. It provides a user-friendly graphical interface for building, training, and managing chatbots without the need for coding or AI expertise.
Some key capabilities and benefits of Arreya include:
- Intuitive bot builder interface to create flows, dialogs, integrations
- Pre-built industry templates for common customer service scenarios
- Integrations with messaging channels like Webchat, Facebook Messenger, WhatsApp
- NLP engine to understand customer questions and requests
- Reporting dashboard to monitor chatbot KPIs and conversations
- Handover to human agents for complex inquiries
- Open-source under AGPL license, can be self-hosted on-premises
By leveraging Arreya, customer service teams can automate simple, repetitive inquiries and focus human agents on requests needing empathy or discretion. This ultimately leads to improved customer satisfaction and agent efficiency.
Arreya Features
Features
- Natural language processing for understanding customer queries
- Pre-built templates for common customer service conversations
- Easy drag-and-drop interface for bot creation
- Integration with messaging platforms like Facebook Messenger
- Analytics and reporting on bot conversations
- Open source codebase allows for customization
Pricing
- Open Source
Pros
Free and open source
Quick and easy to set up
Handles common customer service queries automatically
Reduces need for human agents
Customizable with open source code
Cons
Limited to text conversations
Not as advanced as proprietary chatbot platforms
Requires technical expertise to customize and integrate
Lacks phone, email and other channels
May still need human agents for complex issues
Official Links
The Best Arreya Alternatives
Top Ai Tools & Services and Chatbots and other similar apps like Arreya
DAKboard
DAKboard is a digital signage software application designed specifically for home use. It allows you to turn any monitor or TV into a customized display by pulling in information and media from different sources.Some of the key features of DAKboard include:Photo feeds - Pull photos from Google Photos, Facebook, Instagram,...
Xibo
Xibo is an open source digital signage and digital messaging software that enables users to manage and publish content to any screen or display. It is designed to be low-cost and easy to use, making it accessible for businesses, schools, hospitals and other organizations.Some key features of Xibo include:Supports various...
Yodeck
Yodeck is a user-friendly digital signage software solution that makes it easy for businesses to manage dynamic content on any screen. It provides an intuitive drag-and-drop editor to create visually appealing signage using pre-made templates, widgets, images, videos, and more.Key features of Yodeck include:Centralized content management - Manage signage content...
SiteKiosk
SiteKiosk is a powerful kiosk software for Windows that allows you to easily convert any PC or tablet into a full-screen kiosk. It locks down the device and blocks access to unnecessary apps, taskbar, start menu, etc. so that end users can only access the web pages or apps that...
VION
VION is an open-source conversational AI platform developed by Anthropic to power helpful, harmless, and honest AI assistants. It features:Natural language understanding based on modern deep learning techniques for accurately interpreting user requests and questionsA dialogue manager that uses reinforcement learning to have natural conversations and provide relevant responses or...
Screenly
Screenly is an open source digital signage software designed to turn the Raspberry Pi into a low-cost digital sign. It allows you to control and display media content like images, videos, audios, websites, and live streams on TVs, monitors, and screens connected to a Raspberry Pi device.Some key features of...
Userful Multiplatform
Userful Multiplatform is an enterprise software solution designed to help organizations deliver apps, virtual desktops, and content to any device or operating system. It works across Windows, Linux, Chrome OS, Android, iOS, macOS, and web browsers, providing a unified and secure workspace.Some key capabilities and benefits of Userful Multiplatform include:Multiplatform...
Scala Digital Signage
Scala Digital Signage is a feature-rich digital signage software solution that makes it easy for businesses to manage dynamic displays and deliver targeted messaging across any screen. It provides an intuitive interface and powerful tools to create engaging signage content without coding or design experience.Key features of Scala Digital Signage...
CloudShow
CloudShow is a cloud-based presentation software designed for creating visually engaging presentations that can be accessed anytime, anywhere. With CloudShow, users can collaborate in real-time, work from any device, and share presentations seamlessly.Key features of CloudShow include:Intuitive drag-and-drop editor to quickly build presentations using custom layouts, themes, and a media...
TelemetryTV
TelemetryTV is a business intelligence and data visualization platform used by companies to monitor key performance indicators (KPIs) and gain data-driven insights. It allows organizations to:Connect and combine data from multiple sources like databases, cloud apps, and more into a unified viewBuild interactive dashboards with advanced visualizations like charts, graphs,...
Kitcast Tv
Kitcast Tv is a live streaming and video hosting platform built to empower content creators. It allows creators to broadcast live shows, upload pre-recorded videos, and monetize their content through subscriptions and tips from their viewers.Some key features of Kitcast Tv include:Live streaming studio for going live to your audience...
NexSigns
NexSigns is a versatile and user-friendly digital signage software solution for businesses. It allows you to easily create, manage, and publish engaging signage content across multiple screens and locations.With NexSigns's intuitive drag-and-drop interface, you can quickly build playlists using images, videos, web pages, RSS feeds, social media feeds and more....
UPshow.tv
UPshow.tv is a intuitive yet powerful video messaging and screen recording platform for Windows and Mac. It goes beyond basic screen recording and video messaging by providing users with a variety of tools to create high-quality, customized video messages and screen recordings.With UPshow.tv, users can record their screen, webcam, and...
Xtreme Digital Signage
Xtreme Digital Signage is a user-friendly, cloud-based digital signage software solution designed to help businesses, schools, churches, and other organizations effectively communicate with their audiences through impactful digital displays. Some key features of Xtreme Digital Signage include:Intuitive drag-and-drop interface for easily creating engaging signage content like text, images, videos, RSS...
Four Winds Interactive
Four Winds Interactive is a leading provider of digital signage software solutions. Their platform, FWi Touch, is designed to help organizations easily create engaging content and manage a network of digital displays to enhance visual communications.Some key features of Four Winds Interactive include:Intuitive drag-and-drop interface to make creating and scheduling...
