EndUserFeedback
EndUserFeedback is a feedback and survey software that allows companies to collect feedback from customers and employees. It includes features like NPS surveys, in-app surveys, email surveys, and more to gather feedback across multiple channels.
survey
feedback
nps
customers
employees
EndUserFeedback: Collect Customer and Employee Feedback
EndUserFeedback is a feedback and survey software that allows companies to collect feedback from customers and employees. It includes features like NPS surveys, in-app surveys, email surveys, and more to gather feedback across multiple channels.
What is EndUserFeedback?
EndUserFeedback is a robust feedback and survey software designed to help organizations collect actionable feedback from their customers and employees. Some key features of EndUserFeedback include:
- NPS Surveys - Send Net Promoter Score surveys via email and in-app to measure customer loyalty and satisfaction.
- In-App Surveys - Embed feedback surveys directly into web and mobile applications to gather in-context customer feedback.
- Email Surveys - Design and distribute email surveys to collect feedback from customers and internal teams.
- Advanced Reporting - Analyze survey results and feedback data through interactive reports and dashboards.
- Feedback Automation - Set up workflows to automatically send surveys and alerts based on certain actions and events.
- Integration Capabilities - Integrate survey data with third-party apps like Salesforce, Slack, Google Analytics via webhooks and APIs.
EndUserFeedback makes it easy for product, support, success and other teams to gain insights to build better customer relationships, prioritize roadmaps, and demonstrate business impact.
EndUserFeedback Features
Features
- NPS surveys
- In-app surveys
- Email surveys
- Multi-channel feedback collection
Pricing
- Subscription-Based
Pros
Easy to create and send surveys
Integrates with popular apps like Salesforce and Slack
Customizable survey templates
Real-time survey response analytics
Cons
No free plan
Steep learning curve
Limited custom branding options
Lacks advanced targeting and segmentation
Official Links
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