Hailo

Hailo

Hailo is a ride-hailing app similar to Uber or Lyft that connects passengers with licensed taxi drivers. It launched in London in 2011 and now operates in several major cities globally.
transportation taxi ridehailing

Hailo: Ride-Hailing App Similar to Uber or Lyft

Hailo connects passengers with licensed taxi drivers, launched in London in 2011 and now operates globally in several major cities.

What is Hailo?

Hailo is a smartphone app that provides on-demand transportation services by connecting passengers with licensed taxi drivers. Originally launched in London in 2011, Hailo has expanded to operate in over 20 cities across Europe, Asia, and North America.

Similar to other ride-hailing apps like Uber or Lyft, Hailo allows users to request a taxi using their mobile phone. The Hailo app interfaces with local taxi dispatch systems to match passengers with the nearest available driver. Users can view driver profiles, track their ride's ETA, pay and tip through the app, and rate their ride experience.

A key difference from competitors is Hailo works exclusively with licensed taxi drivers, not private drivers. This ensures all drivers are professionally licensed and regulated. Hailo also focuses primarily on street hail taxi markets rather than pre-arranged transportation services.

For riders, the Hailo app provides convenience and efficiency by eliminating the need to wave down or wait for a taxi on the street. Payment is processed automatically through the app so no cash or cards are needed. Hailo also guarantees service in outer boroughs which can be otherwise difficult when hailing.

For drivers, the Hailo app provides greater passenger access and higher earnings potential by filling more downtime between street hails. Drivers can reduce unpaid miles between fares. Hailo also expands their rider base including tourists and new users.

Hailo Features

Features

  1. Allows users to hail licensed taxi cabs from their smartphone
  2. Integrates with payment platforms to enable cashless transactions
  3. Includes driver profiles and ratings to help users choose a driver
  4. Offers different vehicle classes from standard taxis to luxury vehicles

Pricing

  • Subscription-Based

Pros

Works with licensed taxi drivers instead of independent contractors

Can be more reliable than rideshare services in some cities

Supports local taxi businesses and drivers

No surge pricing like Uber/Lyft

Cons

Smaller coverage area compared to Uber/Lyft

May have longer wait times in some areas

Not available in many cities globally

Less flexibility around pickup locations

Official Links


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