Hailo connects passengers with licensed taxi drivers, launched in London in 2011 and now operates globally in several major cities.
Hailo is a smartphone app that provides on-demand transportation services by connecting passengers with licensed taxi drivers. Originally launched in London in 2011, Hailo has expanded to operate in over 20 cities across Europe, Asia, and North America.
Similar to other ride-hailing apps like Uber or Lyft, Hailo allows users to request a taxi using their mobile phone. The Hailo app interfaces with local taxi dispatch systems to match passengers with the nearest available driver. Users can view driver profiles, track their ride's ETA, pay and tip through the app, and rate their ride experience.
A key difference from competitors is Hailo works exclusively with licensed taxi drivers, not private drivers. This ensures all drivers are professionally licensed and regulated. Hailo also focuses primarily on street hail taxi markets rather than pre-arranged transportation services.
For riders, the Hailo app provides convenience and efficiency by eliminating the need to wave down or wait for a taxi on the street. Payment is processed automatically through the app so no cash or cards are needed. Hailo also guarantees service in outer boroughs which can be otherwise difficult when hailing.
For drivers, the Hailo app provides greater passenger access and higher earnings potential by filling more downtime between street hails. Drivers can reduce unpaid miles between fares. Hailo also expands their rider base including tourists and new users.