Shipt

Shipt

Shipt is an online grocery delivery service that allows users to shop from local stores and receive their groceries delivered. Users select groceries through the Shipt app and a personal shopper purchases and delivers the order.
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grocery delivery shopping

Shipt: Online Grocery Delivery Service

Shop from local stores, select your groceries, and receive delivery with Shipt, an online grocery delivery service allowing users to purchase products directly from participating retailers.

What is Shipt?

Shipt is an online grocery delivery service platform that allows users to shop for groceries from local participating stores and receive them delivered directly to their door. Founded in 2014 and headquartered in Birmingham, Alabama, Shipt operates in over 5,000 cities and partners with popular grocery store chains such as Target, Kroger, Meijer, and Harris Teeter.

Using the Shipt app or website, customers can browse inventory and promotions from nearby partner grocers, fill a virtual cart, select a delivery window, and checkout. Behind the scenes, Shipt personal shoppers then purchase, bag, and deliver the order within the designated timeframe. The service aims to take the hassle out of grocery shopping by offering same-day delivery in as soon as one hour from order placement.

In addition to groceries, customers can also use Shipt to order from select retailers like Petco, Sur La Table, and Office Depot. Membership options include an annual $99 fee or paying per order. Shipt also offers a discount program called Shipt Everyday Savings for members.

As an Instacart competitor, Shipt differentiates with its focus on exceptional customer service. However, Shipt reaches far fewer households than market leader Instacart and its order minimums and fees may be cost prohibitive for some customers. Still, for busy families and professionals that value convenience, Shipt provides reliable grocery and household delivery.

Shipt Features

Features

  1. Order groceries online from local stores
  2. Schedule delivery or receive within 1 hour
  3. Personal shoppers handpick items
  4. Get exclusive deals and free delivery
  5. Works with major grocery chains

Pricing

  • Subscription-Based

Pros

Convenient grocery delivery

Saves time grocery shopping

Good for busy schedules

Access to sales and deals

Large grocery selection

Cons

Delivery fees

Need membership for best pricing

Produce quality can vary

Inventory not always accurate

Slow customer service


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