VIENNA Advantage

VIENNA Advantage

VIENNA Advantage is a customer relationship management (CRM) software designed for small and medium-sized businesses. It includes features for sales force automation, workflow management, contact management, opportunity tracking, and reporting.
VIENNA Advantage image
crm sales workflow-management contact-management opportunity-tracking

VIENNA Advantage: CRM Software for Small & Medium Businesses

Customer relationship management (CRM) software designed for small and medium-sized businesses with features like sales force automation, workflow management, contact management, opportunity tracking, and reporting.

What is VIENNA Advantage?

VIENNA Advantage is a cloud-based customer relationship management (CRM) platform designed for small and medium-sized businesses. It provides a centralized location to store all customer data and interactions to help businesses manage relationships more efficiently.

Key features of VIENNA Advantage include:

  • Contact Management - Store all contact details including leads, customers, and vendors in one searchable database
  • Opportunity Tracking - Track sales opportunities through customizable pipelines and stages
  • Sales Force Automation - Streamline essential sales processes such as lead assignment, task management, and forecasting
  • Workflow Management - Create automated workflows and business logic tailored to sales, marketing, or service processes
  • Reporting and Dashboards - Gain insights into sales performance through customizable reports and visual dashboards
  • Mobility - Access key CRM data and tools on-the-go with mobile apps for popular devices
  • Integrations - Connect VIENNA Advantage to popular business apps like email marketing, accounting, and more

Overall, VIENNA Advantage combines robust CRM capabilities with an intuitive and customizable platform designed for SMBs. Its focus on sales force automation, workflow management, and actionable data insights make it a popular choice to support sales and customer engagement initiatives.

VIENNA Advantage Features

Features

  1. Contact Management
  2. Opportunity Tracking
  3. Sales Force Automation
  4. Workflow Management
  5. Reporting and Analytics

Pricing

  • Subscription-Based

Pros

User-friendly interface

Customizable workflows

Robust reporting capabilities

Integrates with Office 365 and G Suite

Affordable pricing

Cons

Limited customization options

Weak marketing automation features

Mobile app needs improvement

Steep learning curve initially


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