Zappos
Zappos is an online shoe and clothing retailer known for its exceptional customer service, free shipping, and 365-day return policy. It carries products from hundreds of brands and aims to provide the best possible shopping experience.
shoes
clothing
customer-service
free-shipping
return-policy
Zappos: Online Shoe and Clothing Retailer
Zappos is an online shoe and clothing retailer known for its exceptional customer service, free shipping, and 365-day return policy. It carries products from hundreds of brands and aims to provide the best possible shopping experience.
What is Zappos?
Zappos is an online shoe and clothing retailer that focuses on providing exceptional customer service. Founded in 1999, Zappos seeks to provide shoppers with a fun, friendly, and fulfilling buying experience.
Zappos carries over 3 million products from hundreds of brands including Nike, Adidas, UGG, and more. They are well-known for their vast selection of shoes, though they also offer a wide variety of clothing and accessories. One of Zappos' key brand promises is free shipping on every order - they even offer free return shipping if needed.
A standout aspect of Zappos is their customer service, which many customers rave about. They have a 365-day return policy and 24/7 customer service via phone, email, and chat. The customer service representatives are empowered to go above and beyond to make customers happy.
Zappos also emphasizes company culture for their employees. Their headquarters are intentionally located outside the major city of Las Vegas to provide a better work-life balance. Zappos strives to create fun, unique benefits and policies to keep employees happy and productive.
In summary, Zappos differentiates itself through exceptional service and selection. Their priority is on the customer experience above all else.
Zappos Features
Features
- Wide selection of shoes, clothing, and accessories
- Free shipping and free returns
- 24/7 customer service
- Detailed product information and reviews
- Recommendations based on purchase history
- Mobile app
- Rewards program
Pricing
- Subscription-Based
Pros
Huge selection of products
Excellent customer service
Free and fast shipping
Very flexible return policy
Loyalty rewards program
Cons
No physical stores
Occasional stock issues on popular items
Website can be slow during peak traffic
Some items have inflated regular prices
Official Links
The Best Zappos Alternatives
Top Business & Commerce and Online Retail and other similar apps like Zappos
Here are some alternatives to Zappos:
Suggest an alternative ❐
EBay
eBay is an American multinational e-commerce corporation that facilitates consumer-to-consumer and business-to-consumer sales services via the Internet. eBay was founded in San Jose, California in September 1995 by French-born Iranian-American computer programmer Pierre Omidyar. The company expanded rapidly, acquiring PayPal in 2002 for $1.5 billion. By the end of 2004,...
Needora
Needora is a free, open-source note taking and organization app available for Windows, Mac, Linux, iOS and Android. It provides a simple yet powerful way for users to take notes, organize them into notebooks, collaborate with others, and access notes from any device.Some of the key features of Needora include:Rich-text...
Zalando
Zalando is a leading online fashion platform in Europe. Founded in Berlin in 2008, it initially began as a shoe retailer but has since expanded to offer a wide range of fashion and lifestyle products. Zalando operates online shops in over 20 European markets and serves over 50 million customers.The...
OfferUp
OfferUp is a leading peer-to-peer marketplace app that allows users to buy and sell used goods right in their local community. Founded in 2011 and based in Bellevue, Washington, OfferUp has quickly become one of the largest apps of its kind with over 20 million monthly active users.OfferUp provides an...
Miiriya
Miiriya is a feature-rich, open-source program for digital art creation and painting. It provides artists with professional-level tools such as multiple customizable brushes, rulers and guides, advanced layer management, filters and blend modes, cloning tools, transformation tools like move, scale, rotate and flip, symmetrical drawing, perspective tools, text tools and...
Foot Locker
Foot Locker is a leading global retailer of athletic shoes and apparel. Headquartered in New York City, Foot Locker operates over 3,000 stores across 28 countries worldwide. Some of the key details about Foot Locker include:Founded in 1974, originally as a spin-off from the F.W. Woolworth Company.Features over 3,000 retail...
Newegg
Newegg is an online retailer specializing in technology and consumer electronics products, based in City of Industry, California. Founded in 2001 by Fred Chang, a former executive at a computer parts company, Newegg has grown to become one of the largest tech-focused e-commerce companies in the United States.Newegg sells a...
Close5
Close5 is a cloud-based customer relationship management (CRM) software designed for small businesses. It helps companies manage their contacts and interactions to close more sales.Key features of Close5 CRM include:Contact Management - Organize contact details for leads, customers, and partners. Track history of interactions.Lead Management - Score and prioritize leads...
Particl Marketplace
Particl Marketplace is a decentralized ecommerce platform built on blockchain technology to enable private peer-to-peer transactions without a middleman. It leverages features like multi-signature escrow wallets, ring signatures, and native cryptocurrency payments to facilitate confidential online shopping.On Particl Marketplace, buyers and sellers can trade goods and services securely through the...
Shpock
Shpock is a mobile marketplace app that allows people to easily buy and sell secondhand goods locally. Launched in 2012 in Austria, Shpock has grown rapidly and now has millions of users across Europe.Shpock aims to provide a convenient platform for people to declutter and make extra money by selling...
Buyee
Buyee is an online shopping and auction bidding service based in Japan. It functions as a proxy or middleman between online stores and auction sites in Japan that do not ship internationally, and international customers who want to purchase goods from those Japanese sites.Some key features and services provided by...
JUMIA
Jumia is the leading pan-African ecommerce platform, operating an online marketplace for buyers and sellers as well as logistics and payment services. Founded in 2012 by Rocket Internet, Jumia has rapidly grown to become the top shopping destination in Africa.Jumia operates in 11 countries across Africa including Nigeria, Egypt, Morocco,...
Wallapop
Wallapop is a mobile marketplace app launched in 2013 that facilitates peer-to-peer selling of used goods. It enables users to easily buy and sell items locally, giving unwanted goods a second life rather than sending them to landfills.Wallapop's interface shows users listings of items for sale in their local area....
OnlineAuction.com
OnlineAuction.com is a leading online auction marketplace founded in 2005. The website allows buyers and sellers to trade goods and services online through real-time bidding. OnlineAuction.com has grown to become one of the largest ecommerce platforms, with over 5 million active listings across 50+ categories including antiques, art, clothing, computers,...
IBuySell
iBuySell is an all-in-one ecommerce solution that makes it easy for small businesses and entrepreneurs to create an online store. Some key features of iBuySell include:Intuitive store builder with professional templates - Choose from dozens of templates or easily customize your own design.Product management and inventory tracking - Create product...
Seeker Central
Seeker Central is a software-as-a-service (SaaS) platform designed to optimize and automate the screening and onboarding process for new hires. It provides a centralized, cloud-based portal for companies to manage critical pre-employment processes, including:Background checks - Seeker Central integrates with leading background check providers to enable companies to easily order...
HauteLook
HauteLook is an ecommerce website that focuses on limited-time flash sales of designer fashion brands at discounted prices. It was launched in 2007 and acquired by Nordstrom in 2011 as part of the company's growth into off-price retail. HauteLook offers sales lasting 36-48 hours on brands for women, men, kids...
ShoeBuy
ShoeBuy is one of the largest online shoe stores, offering a vast selection of shoes for the whole family. Founded in 1999, ShoeBuy has grown into a premier footwear destination carrying over 800 brands for men, women and kids - including popular names like Nike, Adidas, New Balance, UGG, Converse...
BitXBay
BitXBay is an open-source, decentralized peer-to-peer electronic commerce platform that facilitates transactions between parties using cryptocurrencies such as Bitcoin, Ethereum, and Monero. Much like eBay or Amazon Marketplace, BitXBay allows users to buy and sell physical goods, digital products or services over the internet.What sets BitXBay apart is its focus...
