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Aircall vs Avaya Voice Portal

A side-by-side look at Aircall and Avaya Voice Portal. For an in-depth review of either product, follow the links below.

Aircall

Aircall

Social & Communications

Aircall is a cloud-based phone system and call center software designed for small and medium businesses. It allows companies to set up a virtual PBX, manage multiple phone numbers, create interactive voice menus for callers, and integrate call and text functionalities with popular business tools like CRM platforms, helpdesk software, and more.

cloudbasedphone-systemcall-centervirtual-pbxivrcrm-integration
Avaya Voice Portal

Avaya Voice Portal

Business & Commerce

Avaya Voice Portal is an interactive voice response (IVR) platform that allows companies to build automated phone menus and self-service applications. It enables speech recognition, text-to-speech, call routing, and integration with back-end systems and databases.

interactive-voice-responseivrautomated-phone-menusselfservicespeech-recognitiontexttospeechcall-routing