Avaya Voice Portal vs Microsoft Lync
A side-by-side look at Avaya Voice Portal and Microsoft Lync. For an in-depth review of either product, follow the links below.
Avaya Voice Portal
Business & Commerce
Avaya Voice Portal is an interactive voice response (IVR) platform that allows companies to build automated phone menus and self-service applications. It enables speech recognition, text-to-speech, call routing, and integration with back-end systems and databases.
interactive-voice-responseivrautomated-phone-menusselfservicespeech-recognitiontexttospeechcall-routing
Microsoft Lync
Social & Communications
Microsoft Lync is a unified communications platform that combines IM, voice, video, and web conferencing into one interface. It allows for seamless communication and collaboration across devices.
messagingvideo-conferencingvoice-callsscreen-sharing
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